Care Coordinator/Business Development Rep

Qualicare, Scarborough; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A local homecare service provider in Toronto is looking for a Care Coordinator to evaluate client needs and oversee the delivery of care. The ideal candidate will be a Registered Practical Nurse with experience in home health care and strong clinical skills. This role includes conducting assessments, creating care plans, and managing customer relations. Competitive wages and continuing education opportunities are provided.

Benefits

Full-time hours

Mileage

PPE provided

Competitive Wages

Continuing education programs

Free education and training

Career Advancement

Qualifications

• Registered Practical Nurse with strong clinical skills.
• Experience in home health care is essential.
• Ability to work independently with minimal supervision.

Responsibilities

• Evaluate client needs and oversee delivered care.
• Conduct in-home assessments and create care plans.
• Manage customer relations and utilize CRM for updates.

Skills

Compassionate

Excellent customer service skills

Self-directed

Strong clinical skills

Education

Registered Practical Nurse

Current certificate of competence

Job description

Benefits/Perks

• Full-time hours
• Mileage
• PPE provided (Personal protective equipment)
• Competitive Wages
• Continuing education programs
• Making a difference in the lives of those dealing with medical illnesses and age-related complications
• Career Advancement
• Free education and training with QPath Career Pathways Program

Company Overview

Qualicare Homecare is looking for compassionate, caring, and reliable individuals to join our family as Care Coordinators/Business Development Rep. Qualicare location offers home care services that focus on providing the best quality of life for our clients and peace of mind for their families.

Job Summary

The Care Coordinator is accountable and responsible for evaluating client needs, overseeing and monitoring the care delivered, developing an appropriate plan of care, and ensuring the competency of caregivers. The Care Coordinator commits to participate in establishing and implementing the highest standards of care.

The Care Coordinator provides leadership and direction in all aspects of client care. She/he functions and participates in the development, implementation, monitoring, and evaluation of client programs and services while upholding Qualicare brand standards. This individual will assist in the delivery of home care services including client assessments, health education/counseling, and follow-up care.

Responsibilities

• Consults with supervisors and staff regarding clients, families, and service programs
• Ensures compliance with standards of care
• Conducts in-home assessments and creates care plans for clients
• Consults with physicians and other care providers related to client care services
• Performs supervisory visits to clients on a regular basis
• Receives intake calls and communication with clients and caregivers
• Participates in quality assurance and organization risk management programs
• Building relationships in the community
• Establish a working rapport with health care professionals
• Manages customer relations and inputs and updates information on CRM

Qualifications

• Registered Practical Nurse
• Current certificate of competence and in good standing
• Experience in home health care with strong clinical skills
• Self-directing with the ability to work with little direct supervision
• Excellent customer service skills
• Experience with direct employee supervision