Care Coordinator

Lifemark; Ottawa; On-site; CAD 25,000 - 40,000; Part time

Job summary

A leading healthcare management organization is seeking a passionate Care Coordinator to join their Ottawa clinic. The role involves providing administrative support, managing patient appointments, and ensuring a smooth intake process. Candidates should possess strong organizational skills and a high school diploma. Join a dynamic team committed to improving health and wellness.

Benefits

Competitive compensation

Excellent benefits package

Supportive work environment

Pathways for management and leadership

Qualifications

• High degree of organizational and multi-tasking skills.
• 1-3 years work experience in a private clinic setting preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide excellent customer service for patient inquiries.
• Coordinate intake information for patient visits.
• Assist patients with paperwork and payment collection.

Skills

Organizational skills

Multi-tasking

Communication

Interpersonal skills

Education

High School Diploma or equivalent

Tools

Data entry skills

Job description

Care Coordinator – Pro Physio & Sport Medicine Centres Sensplex Status: Casual Part Time
Location: Ottawa, Ontario

Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? Do you want to feel valued and have the support of our understanding Clinic Director? If so, come and join us at Pro Physio & Sport Medicine Ottawa Region , a Lifemark Health Group company, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Care Coordinator who shares this same philosophy.

At Lifemark, we walk the talk of our company Core Values: “ We have fun”, We strive for simplicity”, "We trust each other to do the right thing”, "We go the extra kilometre” and “We belong here”.

Why Lifemark?

• Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
• Supportive and collaborative administrative team
• Competitive compensation with an excellent benefits package for permanent employees
• Positive and comforting work environment
• Pathways for management and corporate leadership
• Nationally recognized brand with a strong digital presence
• Diverse, stable, caseload with the flexibility to integrate pre-existing clients

Primary Responsibilities

• Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
• Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
• Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
• Coordinatescheduling ofpatient appointments and maintain the patient’smedical record
• Collect payment at time of service
• Track coverage for all funding streams to ensure approval
• Complete data entry and billing
• Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes
• Provide administrative support to the Care Coordinator Manager and Clinic Director

Qualifications & Core Competencies:

• High School Diploma, G.E.D. or equivalent
• High degree of organizational and multi-tasking skills in a busy and fast-paced work environment
• Preferably with 1-3 years work experience in a private clinic setting
• Excellent communication and interpersonal skills
• Computer savvy and data entry skills in a physiotherapy clinic setting will be an asset but not required
• Flexible and adaptable to change
• Ability to hit the ground running with minimum supervision

Inclusion
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility.

Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at [e-mail]

Visit and Applytoday! Visit www.lifemark.ca/careers