car wash manager

Splashes Wash Lodge; Surrey; On-site; CAD 80,000 - 100,000; Full time

Job summary

A vehicle service provider in Surrey seeks an Operations Manager to oversee daily activities, manage staff, and ensure high-quality customer service. Applicants should have 3-5 years of experience and a secondary school graduation certificate. Excellent problem-solving and organizational skills are essential. The position requires physical stamina, attention to detail, and a valid driver's license. Health and dental benefits are included.

Benefits

Dental plan

Health care plan

Vision care benefits

Group insurance benefits

Other benefits

Qualifications

• 3 years to less than 5 years of experience required.
• Valid driver's licence necessary.
• Ability to conduct criminal record and driving record checks.

Responsibilities

• Direct and control daily operations.
• Evaluate daily operations.
• Plan and control budget and inventory.
• Hire, train and supervise staff.
• Address customer complaints or concerns.
• Respond to employee questions and complaints.
• Clean and make minor repairs to vehicle.
• Ensure professionalism in customer service.

Skills

Client focus

Judgement

Organized

Reliability

Team player

Initiative

Accurate

Dependability

Education

Secondary (high) school graduation certificate

Tools

Industrial vacuum cleaners

Job description

Work term

Permanent

Work language

English

Hours

30 to 40 hours per week

Education

Secondary (high) school graduation certificate

Experience

3 years to less than 5 years

Work site environment

• Motor vehicles
• Noisy
• Odours
• Dusty

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and control budget and inventory
• Hire, train and supervise staff
• Address customers\' complaints or concerns
• Respond to employee questions and complaints
• Clean and make minor repairs to vehicle
• Professionalism in customer service
• Clean and maintain work space
• Operate industrial vacuum cleaners to remove scraps, dirt, heavy debris and other refuse
• Test drive vehicles for proper handling
• Resolve complaints and claims
• Plan repair work to be performed
• Inspect repaired vehicles

Area of work experience

• Interior components
• Body components

Security and safety

• Criminal record check
• Driving record check (abstract)

Transportation/travel information

• Valid driver\'s licence

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Physically demanding
• Hand-eye co-ordination
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Client focus
• Judgement
• Organized
• Reliability
• Team player
• Initiative
• Accurate
• Dependability

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Group insurance benefits

Other benefits

• Other benefits