(CAN) OMNI Customer Fulfillment Associate

Walmart Canada Corp; Whitecourt; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail corporation in Whitecourt is looking for individuals to efficiently pick and pack online grocery delivery orders. The role focuses on maintaining high quality standards and safety while ensuring customer satisfaction. Key responsibilities include careful order assembly, accurate packing, quality checks, and customer interaction. The starting pay is $16.15, and further compensation will depend on relevant experience. Join a team committed to quality and safety in a vibrant work environment.

Responsibilities

• Picks and assembles orders with care and quality.
• Packs orders with attention to detail and accuracy.
• Ensures products picked are of the highest quality.
• Documents and labels all orders correctly.
• Optimizes tote fill while maintaining product standards.
• Balances fulfillment responsibilities with customer service.
• Ensures adherence to safety and hygiene standards.
• Participates in continuous improvement initiatives.

Job description

Position Summary...

To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.

What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.

2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.

3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.

4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.

5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.

6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.

7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre- inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.

8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $16.15. Rate of pay will be determined based on relevant experience.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

4215 -52 Avenue, Whitecourt, AB T7S 1X6, Canada

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