Customer Service Desk Associate

Walmart Canada Corp; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail corporation is looking for a Customer Service Desk Associate in Edmonton. This position involves providing friendly and professional customer service, assisting with refunds, exchanges, and maintaining records. The job starts at a minimum pay of $16.15, which may increase based on relevant experience. The associate will adhere to company policies, ensuring smooth operations at the front end. Ideal for those seeking a vibrant role in retail or customer service.

Responsibilities

• Properly follows Refund Automation procedures according to Company guidelines.
• Properly completes all defective slips.
• Assists customers with information, refunds, exchanges and directions.
• Maintains sales tax exempt records.
• Ensures all damaged merchandise is sent to Claims for processing.
• Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
• Ensures all items are scanned correctly before being returned to the sales floor.

Job description

Position Summary

Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations. If you are looking for an exciting job in customer service or retail, working as a Cosmetics Associate may be a great fit for you!

What you'll do

• Properly follows Refund Automation procedures according to Company guidelines.
• Properly completes all defective slips.
• Assists customers with information, refunds, exchanges and directions.
• Maintains sales tax exempt records.
• Ensuring all damaged merchandise is sent to Claims for processing.
• Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
• Ensures all items are scanned correctly before being returned to the sales floor.

The minimum rate of pay for this position starts from $16.15. Rate of pay will be determined based on relevant experience.

Le taux horaire minimum pour ce poste débute à 16.15 $. Le taux horaire sera déterminé en fonction de l’expérience pertinente.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

6110 Currents Dr Nw, Edmonton, AB T6W 0L7, Canada

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