Cafe Team Lead: Guest Experience & Service

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Part time

Job summary

A renowned hospitality provider in Jasper, AB, is seeking a Barista to lead frontline staff ensuring exceptional guest experiences. Responsibilities include training, managing cash transactions, and delivering outstanding customer service. Ideal candidates will possess previous barista experience, strong communication skills, and the ability to thrive in a busy environment. The position offers a starting wage of $21.00/hour and various perks, including discounts and wellness resources.

Benefits

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays, dining, and retail

Access to subsidized mental health resources

Qualifications

• Previous experience as a Barista is essential.
• Must demonstrate leadership abilities and reliability.
• Able to work under pressure in busy environments.

Responsibilities

• Train and supervise frontline staff.
• Prepare daily cash reports and manage transactions.
• Engage with customers while maintaining service standards.

Skills

Barista experience

Strong communication skills

Customer service skills

Detail oriented

Ability to handle stress

Teamwork in fast-paced environment

Tools

POS system

Word

Excel

Job description

A renowned hospitality provider in Jasper, AB, is seeking a Barista to lead frontline staff ensuring exceptional guest experiences. Responsibilities include training, managing cash transactions, and delivering outstanding customer service. Ideal candidates will possess previous barista experience, strong communication skills, and the ability to thrive in a busy environment. The position offers a starting wage of $21.00/hour and various perks, including discounts and wellness resources.