Business Systems Analyst

Volunteer Centre of Calgary; Remote; CAD 60,000 - 80,000; Part time

Job summary

A nonprofit organization in Canada is seeking a Volunteer Business Systems Analyst to streamline and strengthen operations. The role focuses on analyzing documented processes, enhancing efficiency, and designing improved workflows using technology. The successful candidate will work remotely for 5-10 hours per week, support strategic partnerships, and help implement solutions that align with organizational goals. This is an excellent opportunity to gain experience in business systems analysis while contributing to a mission-driven cause.

Benefits

Gain experience in business systems analysis

Flexible, remote volunteering

Build a portfolio of process solutions

Qualifications

• Experience in business process re-engineering, operations improvement, or systems implementation.
• Strong ability to translate business needs into process and system solutions.
• Hands-on experience configuring or administering operational tools such as Airtable or Monday.com.
• Comfort working in environments with evolving requirements and limited formal structure.

Responsibilities

• Analyze current-state SOPs and workflows to identify inefficiencies.
• Design future-state processes that balance operational rigor with flexibility.
• Identify technology solutions aligned to operational needs.
• Support program leaders and volunteers to implement new processes.

Skills

Business process re-engineering

Operations improvement

Systems implementation

Translating business needs

Configuring operational tools

Comfort with evolving requirements

Tools

Airtable

Monday.com

Job description

Business Systems Analyst (Volunteer)

IAABC Foundation is seeking a Business Systems Analyst to support streamlining and strengthening organizational operations. This role focuses on analyzing documented processes, identifying opportunities for efficiency and sustainability, and designing improved workflows supported by appropriate technology.

Time commitment: 5‑10 hours per week (remote).

Responsibilities:

1. Process Re‑engineering & Optimization
   Analyze current‑state SOPs and workflows to identify inefficiencies, redundancies, risks, and scalability limitations.
   Design future‑state processes that improve clarity, efficiency and volunteer experience while balancing operational rigor with flexibility appropriate for an all‑volunteer organization.
2. Technology Enablement
   Identify technology solutions aligned to operational needs (e.g., work management, documentation, collaboration, automation).
   Configure and implement tools to support redesigned workflows and ensure technology choices are accessible, sustainable and appropriate for volunteer skill levels.
3. Implementation & Change Support
   Partner with program leaders and volunteers to implement new processes and tools.
   Support the update of SOPs to reflect redesigned workflows and system changes and foster adoption through clear documentation, guidance and collaboration.
4. Strategic Partnership
   Work closely with leadership to align process improvements with long‑term organizational goals.
   Support future‑proofing efforts by ensuring processes and systems are resilient to volunteer turnover and growth.

Job Requirements – Knowledge, Skills & Abilities:

• Experience in business process re‑engineering, operations improvement, or systems implementation.
• Strong ability to translate business needs into process and system solutions.
• Hands‑on experience configuring or administering operational tools such as Airtable or Monday.com.
• Comfort working in environments with evolving requirements and limited formal structure.

Why should you volunteer for this opportunity?

• Gain experience in business systems analysis and process improvement.
• Design and implement efficient workflows and SOPs.
• Work with tools like Airtable and Monday.com.
• Build a portfolio of process and system solutions.
• Collaborate with a remote volunteer team.
• Support a mission‑driven nonprofit.
• Flexible, remote volunteering (5–10 hrs/week).