Business System Analyst

University of Toronto; Toronto; On-site; CAD 91,000 - 118,000; Full time

Job summary

A leading academic institution in Toronto is seeking a Business Systems Analyst to support a major system transformation within the Faculty of Medicine. This role involves gathering and analyzing complex business requirements, translating them into IT specifications, and implementing change management strategies. The ideal candidate will have a Bachelor’s in Information Studies or Computer Science, with at least five years of relevant experience, preferably in education or healthcare. Competitive salary and full-time schedule offered.

Qualifications

• Five years of experience in a Business System Analyst or similar role.
• Experience in gathering, analyzing, and documenting business requirements.
• Experience in change management and technical documentation.

Responsibilities

• Gather and document business requirements from stakeholders.
• Translate business requirements into IT specifications.
• Train end-users and prepare documentation.

Skills

Gathering and analyzing business requirements

Translating business requirements into IT specifications

Change management strategies

Training end-users

Effective written and oral communication

Strong computer skills using Office365

Education

Bachelor's Degree in Information Studies or Computer Science

Tools

MS Office

OneDrive

Teams

Job description

Job Description available to USW employees upon request

Date Posted:12/19/2025
Req ID: 46460
Faculty/Division: Temerty Faculty of Medicine
Department: MedIT
Campus:St. George (Downtown Toronto)
Position Number: 00058111
Existing Vacancy: Yes

Description:

About us:

Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors.

Your opportunity:

MedIT provides information technology support for the Temerty Faculty of Medicine. Our mission is to partner and collaborate with clients, University, and third parties to determine value based, sustainable technology solutions that enable the Faculty to achieve its academic mission.

In collaboration with Postgraduate Medical Education (PGME), MedIT will be undergoing a transformation of systems (MEITT) in Medical Education to support a high-quality teaching and learning environment. This major project has a two-year implementation horizon and will result in an integrated Learner Management Platform for both the MD Program and PGME.

As the Business Systems Analyst, you will play a key role in this transformation by collaborating with project and technical teams to gather, analyze, and translate business requirements into clear IT specifications. You will work closely with a team of technical specialists to ensure the efficient, effective, and secure use of resources, contributing directly to the success of the new Learner Management System and the modernization of medical education at the Temerty Faculty of Medicine.

Your responsibilities will include:

• Gathering, analyzing and documenting business requirements and technical needs stakeholders of the MEITT initiative
• Translating complex business requirements into IT specifications
• Implementing change management strategies of new business sytem processes including supporting the preparation of documentation and writing complex specifications
• Training end-users on procedures and the use of supported IT systems and drafting/editing training content
• Advising clients and technical subject matter experts on best practice for documenting system requirements
• Analyzing the effectiveness and efficiency of existing systems and developing technical solutions for systems improvements
• Planning the implementation of new business system processes

Essential Qualifications:

• Bachelor's Degree in Information Studies, Computer Science or acceptable combination of equivalent experience.
• Minimum five (5) years' of experience in a Business System Analyst or similar position, ideally in a higher education and/or healthcare environment
• Demonstrated experience gathering, analyzing, and documenting complex business requirements and technical needs
• Demonstrated experience with translating complex business requirements into IT specifications
• Demonstrated experience implementing change management strategies of new business system processes, including supporting the preparation of documentation and writing complex specifications
• Experience developing and delivering training on the use of new IT systems for end-users of varying technical accumen
• Effective written, oral, interpersonal and relationship building skills, particularly with internal stakeholders
• Strong computer skills in the Office365 platform with MS Office; proficient with OneDrive and Teams.

Assets (Nonessential):

• Certifications such as ITIL, PMP, CBAP, CSM, CSPO, Lean Six Sigma, and CCMP
• Work experience in a university, government, or healthcare setting would be considered anasset

To be successful in this role you will be:

• Articulate
• Efficient
• Multi-tasker
• Organized
• Perceptive
• Problem solver

Please Note:

• This is a two (2) year term position.

Closing Date: 01/12/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 14 -- $91,677. with an annual step progression to a maximum of $117,242. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Information Technology (IT)
Recruiter: Sharon Hung

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.