Business Development Manager, Defense Aftermarket Services (Montreal, Canada)

Bombardier; Dorval; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading aerospace manufacturer is seeking a Business Development Manager for Defense Aftermarket Services in Montreal. The role requires over ten years of experience in engineering, excellent communication, and customer-facing skills. Responsibilities include managing customer relations, developing proposals, and ensuring compliance with company goals. Join a team focused on delivering superior performance in the aerospace industry.

Benefits

Comprehensive benefits program

Retirement savings plan

Employee Assistance Program

Qualifications

• Minimum of ten years of experience in engineering or technical program management.
• Minimum of ten years of experience in an Air Force, Army, or Aircraft Maintenance.
• Strong technical knowledge of aircraft systems.

Responsibilities

• Serve as the primary point of contact for customers.
• Analyze client needs and market trends.
• Collaborate with internal teams for proposal development.
• Present proposals to customers.

Skills

Excellent communication skills

Customer-facing skills

Negotiation skills

Time management

Education

Bachelor’s Degree in Engineering

Job description

When applicable, Bombardier promotes flexible and hybrid work policies.

Why join us?

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what’s possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Bombardier’s Benefits Program

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program

What are your contributions to the team?

This role is crucial in supporting Bombardier Defense in Canada to secure strategic sales campaigns by presenting the portfolio of our aftermarket organization. The candidate will have the following responsibilities (but not limited to):

• Customer Facing & Support: Serve as the primary point of contact for customers, providing exceptional service by addressing inquiries, resolving issues, and ensuring a positive and seamless customer experience.
• Bid Strategy and Planning: Analyze client needs and market trends to position the company’s offer strategically.
• Cross-Functional Coordination: Collaborate with CX internal teams, such as Smart Services, Customer Support, Technical Support, Technical Publications, Trade Sales, Finance and Legal to gather input for the proposal.
• Proposal Development and Content Creation: Ensure that the proposal includes a compelling value proposition, differentiators, and any required technical or financial details.
• Financial and Pricing Strategy: Ensure pricing aligns with company goals, covers all necessary costs, and reflects an understanding of the market and client budget.
• Review and Quality Assurance: Implement internal approval processes to gain necessary sign-offs from senior management.
• Client and Stakeholder Engagement: Communicate with the client or contracting organization to clarify requirements or discuss aspects of the proposal if allowed.
• Proposal Presentation: Present proposal to customer in support of Bombardier Aircraft Sales team and present tailored Smart Services Defense offerings.
• Contract execution: Ensure completion of Due Diligence and Credit Application and Contract signature.
• Lead post-submission debriefs to analyze proposal outcomes, identify strengths and weaknesses, and incorporate feedback for continuous improvement.

How to thrive in this role?

• You hold a Bachelor’s Degree in Engineering.
• You have a minimum of ten (10) years of experience in engineering or technical program management at Bombardier Aerospace, and/or equivalent engineering activities related to Bombardier aircraft.
• You have a minimum of ten (10) years of experience in an Air Force, Army or Aircraft Maintenance or Management Company.
• You have a minimum of ten (10) years of experience in proposal and/or project management.
• You are a team player with initiative and excellent communication skills.
• You have excellent customer-facing skills and experience are required.
• You have the ability to effectively negotiate in-line with business objectives.
• You are able to manage time and prioritize tasks effectively while working toward aggressive deadlines.
• You have a strong technical knowledge of aircraft, aircraft systems and special mission equipment.
• You have knowledge of CGR, ITAR and previous experience in government and military flight operations exposure would be considered an asset.
• You may be required to travel and work extended hours when required.

The position is located in Montreal and the candidate must be located in Montreal, Canada.

Now that you can see yourself in this role, apply and join the Bombardier Team!

Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

Job Business Development Manager, Defense Aftermarket Services (Montreal, Canada)

Primary Location Administrative Centre (CA)

OrganizationAerospace Canada

Shift Day job

Employee Status Regular

Requisition 10380 Business Development Manager, Defense Aftermarket Services (Montreal, Canada)