Business Analyst, Retail

J.D. Irving, Limited; New Brunswick; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading Canadian company in New Brunswick is looking for a Business Analyst to revolutionize home improvement retail through innovative technology. This position involves documenting business needs, modernizing processes, and collaborating with IT teams to enhance customer experiences. The ideal candidate will have a university degree, at least 3 years of relevant experience, and expertise in Microsoft technologies. Join a committed team dedicated to growth and success in a fast-paced environment.

Benefits

Investing in coaching and development

Qualifications

• A minimum of 3 years of work experience in a business environment.
• Preferably experience in an IT work environment.
• Experience with securely integrating external and internal systems.

Responsibilities

• Supporting the JDI Retail Division as part of the JD Irving IT Team.
• Modernizing processes through leveraging of technologies.
• Documenting business processes using Business Process Modeling and Notation.

Skills

Microsoft Technologies

Agile methodologies

Lean Six Sigma

Business Process Modeling

Education

University Degree in a related discipline

Tools

Microsoft 365

Microsoft D365

Azure Dev Ops

Job description

Are you passionate about using technology to solve challenging problems? Join us as a Business Analyst to help revolutionize the home improvement retail industry with cutting‑edge technology to elevate human experience and enhance business operations!

JDI IT is on the lookout for dynamic and ambitious Business Analysts to help digitally transform J.D. Irving’s Retail division. This is your chance to work with Atlantic Canada’s leader in Home Improvement – Kent Building Supplies, business‑to‑business supplier – Chandler Sales, award‑winning pre‑engineered structural systems manufacturer – Atlas Structural Systems, and Plasticraft Digital & Specialty Printing.

As a Business Analyst, you'll dive right in, take ownership, and apply critical thinking to push the status quo. You’ll work closely with stakeholders to understand and document business needs. Collaborating with the JDI IT team and Retail business leads, you’ll lead the delivery of solutions that improve home improvement experiences for Atlantic Canadians. Ultimately, your work will bring about meaningful positive change in the lives of Atlantic Canadians by enhancing their home improvement experiences and making their lives easier and more enjoyable.

If you're self‑driven, a go‑getter, and thrive in a fast‑paced environment, this is the perfect opportunity for you to shine. The company is committed to investing in coaching and development and this team will be set up for success from day one. If you're passionate about growth and thrive in a collaborative environment, we encourage you to apply and be part of a team that’s shaping the future through innovation and excellence.

This role requires on‑site presence.

Qualifications

• A University Degree in a related discipline
• At least 3 years work experience in a business environment
• Preferably experience in an IT work environment
• Expert experience in Microsoft Technologies, particularly in M365, D365, and Azure Dev Ops (ADO)
• Experience with securely integrating external and internal systems

Bonus

• Lean Six Sigma Methodologies
• Agile Product Owner
• Business Process Modeling
• Entry Certification in Business Analysis (ECBA)
• Microsoft D365 Finance and Operations, Microsoft MPOS, Microsoft 365, Visio, Warehouse Management System, Inventory Management, Planning and Optimization, Supply Chain Management

Responsibilities

• As part of the JD Irving IT Team, you will be supporting the JDI Retail Division
• Modernizing processes through leveraging of technologies
• Documenting business processes using Business Process Modeling and Notation
• Understanding customer demand versus IT supply
• Performing requirements elicitation & documentation
• Building use cases (definition and development) and developing test cases
• Understanding capability of analytics tools and enabling business to act from analytical insight
• Understanding key business data
• Understanding the risk tolerance/ profile of the business
• Collaborating with other JDI IT teams such as Design and Architecture, Networking, IT Security, End User Computing, etc.
• Collaborating with JDI IT’s partners in consulting and implementation
• Assessing opportunities to use Artificial Intelligence for improving personal and business processes