Business Analyst - 12 month contract

Heart and Stroke Foundation of Canada; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A national health charity in Toronto is looking for a Business Analyst to drive meaningful change and optimize business processes. The ideal candidate will partner with various stakeholders to implement process enhancements, support project management, and contribute to the evolution of standards and methodologies. Must have a degree in a related field, significant experience in project management, and strong analytical skills. This position offers a hybrid work model and various employee benefits.

Benefits

Paid wellness days

Health, medical, dental, and vision benefits

Flexible hybrid working arrangements

Qualifications

• Bachelor’s degree in Business, Engineering, Computer Science, or related technology field.
• Business Analyst Designation (completed or in progress) preferred.
• Knowledge of Business Analysis Body of Knowledge (BABOK).
• Knowledge of process optimization methodologies (e.g. Lean Six Sigma) would be an asset.
• Minimum five years of project experience, with some of that time working on technology systems implementations.
• Minimum three years of experience as a business analyst.

Responsibilities

• Partner with stakeholders across the organization to understand current processes and envision future possibilities.
• Lead the way in identifying and implementing process enhancements that deliver real value.
• Support the development of robust planning infrastructure, dashboards, and tools.
• Summarize challenges and recommendations for team review.
• Prepare clear documentation, diagrams, and process maps.

Job description

Who we are

At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke.

We believe in equity,diversityand inclusion ―it’sembedded in our values and core mission work to support all people in Canada to lead healthier lives. We are committed to applying this principle to cultivate a welcoming environment that embraces diversity among our employees. Candidates from diverse backgrounds, including but not limited to, Indigenous peoples, racialized communities,2SLGBTQIA+ communities, women, and people livingwith disabilities are encouraged to apply.

To learn more about our mission, values, commitment to EDI, and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website.

The opportunity

Are you passionate about driving meaningful change and optimizing business processes? As a Business Analyst, you’ll play a pivotal role in shaping the future of Heart and Stroke. You’ll be the vital link between business needs and technology solutions, collaborating with diverse teams to uncover opportunities for improvement and innovation.

In this dynamic role you’ll:

• Partner with stakeholders across the organization to understand current processes and envision future possibilities.
• Lead the way in identifying and implementing process enhancements that deliver real value.
• Support the development of robust planning infrastructure, dashboards, and tools that empower teams to achieve their goals.
• Contribute to the ongoing evolution of our Project Management Office standards and methodologies.
• Be a trusted advisor, helping teams navigate change and embrace new ways of working.

If you’re energized by collaboration, problem-solving, and making a tangible impact, we invite you to join us and contribute to a healthier future for those who live in Canada.

Heart & Stroke provides a hybrid work option for this position. While most work can be performed remotely, candidates must reside within the GTA to accommodate occasional travel to the Toronto office (Yonge & Eglinton) as business needs arise.

How you will make an impact every day

Project Planning and Execution

• Collaborate with business stakeholders to define and document high-level requirements and project scope.
• Lead detailed requirements gathering for current state analysis and future process mapping.
• Identify gaps and support effective decision making and risk assessment for initiatives.
• Summarize challenges and recommendations for team review.
• Prepare clear documentation, diagrams, and process maps; work with stakeholders to prioritize requirements.
• Validate requirements with internal teams to ensure business needs are met.
• Maintain and refine detailed requirements.
• Partner with BSAs as they create user stories, process flows, and test cases; ensure stakeholder sign‑off.
• Contribute to project documents, including business cases, charters, and RAID logs.

Process Improvement

• Support operational efficiency initiatives outside of projects by identifying process improvement opportunities.
• Engage stakeholders to assess current processes, pain points, and desired outcomes.

Stakeholder Management

• Serve as the EPMO team's main contact for cross-functional collaboration, managing activities and escalation.
• Work with stakeholders to understand current and future states of projects and improvement efforts.

Who we need

Education

• Bachelor’s degree in Business, Engineering, Computer Science, or related technology field.
• Business Analyst Designation (completed or in progress) preferred.
• Knowledge of Business Analysis Body of Knowledge (BABOK).
• Knowledge of process optimization methodologies (e.g. Lean Six Sigma) would be an asset.

Experience

• Minimum five years of project experience, with some of that time working on technology systems implementations.
• Minimum three years of experience as a business analyst.

Skills

• Excellent facilitation and communication skills to help others think holistically about current and future states.
• Ability to articulate complex technology for business understanding.
• Excellent writing and presentation skills.
• Excellent analytical, problem‑solving, interpersonal and conflict management skills.
• Able to influence others to obtain critical information in a timely manner.
• Experience with vendor and team relations and willingness to work with external vendors to better understand the current state where applicable.
• Ability to learn and adapt quickly to changing priorities.
• Acute attention to detail and accuracy in all work.
• Strong team player with the ability to be self‑directed when required.
• Ability to multi‑task while maintaining a positive attitude and calm disposition.
• Respect timelines and also has the courage to proactively communicate when an obstacle may impede the achievement of a deadline.
• Thrives in a highly collaborative and constantly evolving environment and helps others with change.
• Knowledge of project management principles including the agile approach to project management.
• Experience with process mapping tools (e.g. Visio).
• Experience with SmartSheet as a project management tool and Issue tracking software (Jira) is an asset.
• Experience with operating and/or corporate planning is an asset.
• Experience mapping out process improvement opportunities.
• Experience and willingness to leverage transferable skills in new work opportunities.

What we offer

Heart & Stroke believes that time off is integral to the personal health and wellness of our employees. We offer paid wellness days and personal days. In addition, we provide health, medical, dental and vision benefits. Furthermore, our staff enjoy flexible hybrid working arrangements and support with reimbursement for mobile phones and home office set up.

Apply now

If you want to join the fight to beat heart disease and stroke while building an engaged and giving community, apply by December 22, 2025. Applicants must be currently residing in Canada and legally entitled to work in Canada.

To learn more about our mission, our values and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website.

We are committed to fostering an inclusive, barrier‑free and accessible environment. If you have been contacted for an interview and require accommodation to participate in the recruitment and selection process, please advise and we will work with you. At this time, interviews are currently being conducted via phone or video call, so we look forward to ‘virtually’ meeting you!