Assistant General Manager

FMI - Pizza Hut, KFC/ PFK, Taco Bell, Burger King and Panera Bread; Bathurst; On-site; CAD 40,000 - 50,000; Full time

Job summary

A fast-food franchise group in Gloucester County seeks an experienced Assistant Restaurant Manager to lead the team and manage daily operations. The role demands strong leadership skills, cash handling experience, and the ability to ensure excellent customer service. Responsibilities include coaching team members, inventory management, and adhering to health regulations. Ideal candidates will have 1-2 years of management experience and be ready to motivate their teams for success.

Qualifications

• One to two years of management experience in a food service environment.
• Thorough knowledge of restaurant equipment, policies and procedures.
• Completion of all internal training curriculums.

Responsibilities

• Provide leadership and motivate the team for operational excellence.
• Manage daily operations, including labor and inventory management.
• Ensure customer promise through effective restaurant management.
• Assist in training and development of Team Members and Shift Managers.
• Maintain compliance with health and safety regulations.

Skills

Leadership

Cash handling

Team coaching

Customer service

Education

Management experience (1-2 years)

Job description

You've got the makings of a superstar. As an Assistant Restaurant Manager, you'll be an important member of the management team. You'll tackle a whole host of restaurant responsibilities with the help of your team. And with enough time, training and experience, you'll have the tools to take that next step towards making it big.

Experience/Education

• One to two years management experience
• Thorough knowledge of all restaurant equipment, policies and procedures
• Completion of all internal training curriculums

Responsibilities

• Responsible for providing leadership in the restaurant - recognizing and motivating Shift Leaders, Shift Managers and Team Members; coaching and training the team in order to achieve operational excellence
• Cash handling, reconciling cash and daily paperwork
• Assist in the management of day-to-day operations by managing labour, counting and ordering inventory and supplies and developing the restaurant team
• Ensures the delivery on the Customer Promise through managing the daily operations of a restaurant
• Manages financial controls, operations, people development, customer service and compliance across shifts for desired restaurant outcomes (i.e., increased sales, profitability and employee retention)
• Directly perform hands‑on operational work on an on‑going basis to train and develop Team Members, and Shift Managers, respond to customer service needs and for the purpose of role‑modeling
• Directs efficient and accurate preparation and sale of products for prompt customer delivery within the established speed of service guidelines
• Motivates and directs team members and Shift Managers to exceed customer expectations with food and friendly service in clean surroundings
• Supervises and trains team members and Shift Coordinators on team stations, products, processes and policies
• Manages cash control/security procedures and implements marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results
• Ensure Occupational Safety & Health Act, local health and safety codes and corporate safety/security policies and procedures are met and followed
• Assist RGM in preparing action plans to address in‑store issues and have ability to effectively communicate these plans to the team
• Assist RGM with local restaurant marketing activities and new product rollouts
• Develop and maintain relationships with suppliers, franchisees and other corporate contacts
• Recruits, selects, hires and retains effective team talent. Counsels and disciplines team members as necessary