Bilingual Tax Center Agent (EN/FR) — Customer Support

Canada Revenue Agency - Agence du revenu du Canada; Winnipeg; On-site; CAD 40,000 - 55,000; Full time

Job summary

A federal agency in Canada is seeking qualified candidates for bilingual term positions at the SP-03 and SP-04 levels in Winnipeg. Responsibilities include handling taxpayer interactions and reviewing forms. Successful applicants must have a secondary school diploma, proficiency in both English and French, and should ideally complete a relevant post-secondary course. These positions are based on-site with training provided and may require language testing.

Qualifications

• Must successfully complete a secondary school diploma.
• Proficiency in both English and French is required.
• Completion of a recognized post-secondary course in Accounting or related field is preferred.

Responsibilities

• Handle taxpayer telephone interactions.
• Review and inspect populated forms and documents.
• Identify and escalate issues when necessary.

Job description

A federal agency in Canada is seeking qualified candidates for bilingual term positions at the SP-03 and SP-04 levels in Winnipeg. Responsibilities include handling taxpayer interactions and reviewing forms. Successful applicants must have a secondary school diploma, proficiency in both English and French, and should ideally complete a relevant post-secondary course. These positions are based on-site with training provided and may require language testing.