Bilingual Software Configuration Specialist — Remote

ACCEO Solutions; Quebec; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading technology solutions provider in Quebec is looking for a technician to configure software suites tailored to client needs. The ideal candidate will be bilingual in English and French, possess strong knowledge of network infrastructures, and have a solid background in database management with MsSQL and PostgreSQL. This position offers flexible work conditions, including remote work options, and values career growth within a dynamic company setting.

Benefits

Career growth opportunities

Flexible work conditions

2 weeks of vacation and 5 personal days

Comprehensive Medical, Dental, and Vision coverage

RRSP matching programs

Lifestyle rewards

Qualifications

• BA/BSc or related College Technical diploma; or equivalent applicable industry experience.
• Strong knowledge of network infrastructure and network security.
• Proficiency in MsSQL and PostgreSQL databases.
• Experience working with Virtual Machines (VMs) and VPN connectivity.
• Bilingual communication skills in English and French, with a customer-focused mindset.

Responsibilities

• Act as the primary technician for configuring the software suite to meet client requirements.
• Participate in discovery sessions to define and understand technical requirements for implementation.
• Configure the software suite using workflows and business rules for optimal client business processes.
• Serve as a customer advocate, facilitating communication with internal departments and cross-functional teams.
• Assist clients with end-to-end system testing, troubleshooting, and training end-users on software usage.

Skills

Bilingual communication skills in English and French

Strong knowledge of network infrastructure

Customer-focused mindset

Education

BA/BSc or related College Technical diploma

Tools

MsSQL

PostgreSQL

Jira

Confluence

Virtual Machines

Docker

Ansible

Jenkins

HTML

CSS

JavaScript

Job description

A leading technology solutions provider in Quebec is looking for a technician to configure software suites tailored to client needs. The ideal candidate will be bilingual in English and French, possess strong knowledge of network infrastructures, and have a solid background in database management with MsSQL and PostgreSQL. This position offers flexible work conditions, including remote work options, and values career growth within a dynamic company setting.