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Bilingual Software Configuration Specialist — Remote

ACCEO Solutions

Quebec

Hybrid

CAD 50,000 - 70,000

Full time

Today
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Job summary

A leading technology solutions provider in Quebec is looking for a technician to configure software suites tailored to client needs. The ideal candidate will be bilingual in English and French, possess strong knowledge of network infrastructures, and have a solid background in database management with MsSQL and PostgreSQL. This position offers flexible work conditions, including remote work options, and values career growth within a dynamic company setting.

Benefits

Career growth opportunities
Flexible work conditions
2 weeks of vacation and 5 personal days
Comprehensive Medical, Dental, and Vision coverage
RRSP matching programs
Lifestyle rewards

Qualifications

  • BA/BSc or related College Technical diploma; or equivalent applicable industry experience.
  • Strong knowledge of network infrastructure and network security.
  • Proficiency in MsSQL and PostgreSQL databases.
  • Experience working with Virtual Machines (VMs) and VPN connectivity.
  • Bilingual communication skills in English and French, with a customer-focused mindset.

Responsibilities

  • Act as the primary technician for configuring the software suite to meet client requirements.
  • Participate in discovery sessions to define and understand technical requirements for implementation.
  • Configure the software suite using workflows and business rules for optimal client business processes.
  • Serve as a customer advocate, facilitating communication with internal departments and cross-functional teams.
  • Assist clients with end-to-end system testing, troubleshooting, and training end-users on software usage.

Skills

Bilingual communication skills in English and French
Strong knowledge of network infrastructure
Customer-focused mindset

Education

BA/BSc or related College Technical diploma

Tools

MsSQL
PostgreSQL
Jira
Confluence
Virtual Machines
Docker
Ansible
Jenkins
HTML
CSS
JavaScript
Job description
A leading technology solutions provider in Quebec is looking for a technician to configure software suites tailored to client needs. The ideal candidate will be bilingual in English and French, possess strong knowledge of network infrastructures, and have a solid background in database management with MsSQL and PostgreSQL. This position offers flexible work conditions, including remote work options, and values career growth within a dynamic company setting.
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