Bilingual Retail Pharmacy Support Specialist

Loblaw Companies Limited; Montreal; On-site; CAD 45,000 - 60,000; Full time

Job summary

A national retail pharmacy in Canada is hiring a Bilingual Specialist, Retail Specialty Support to ensure effective management of support calls and emails. The role includes close collaboration with pharmacy team members, providing training support, and assisting with medication claims. Candidates should be bilingual, possess a college degree, and have experience in the healthcare or pharmacy field. This full-time position offers competitive pay and a collaborative team environment.

Benefits

Purchase discount program

Online learning through Academy

Competitive pay

Qualifications

• 2 to 3 years experience in the pharmacy, healthcare, or reimbursement industry.
• Team player seeking to provide superior customer care and store support.
• Experience working with a Customer Relationship Management tool is an asset.

Responsibilities

• Work with Pharmacy team for Retail Pharmacy Support.
• Offer patient self-injection training support.
• Coordinate dispensing of prescriptions at retail pharmacies.
• Provide procurement support for specialty medications.

Skills

Bilingual (French & English)

Customer care

Excellent communication skills

Strong computer skills in MS Office

Education

College or University degree

Tools

Salesforce

Assyst Rx

HealthWATCH

Kroll

Job description

A national retail pharmacy in Canada is hiring a Bilingual Specialist, Retail Specialty Support to ensure effective management of support calls and emails. The role includes close collaboration with pharmacy team members, providing training support, and assisting with medication claims. Candidates should be bilingual, possess a college degree, and have experience in the healthcare or pharmacy field. This full-time position offers competitive pay and a collaborative team environment.