Bilingual Medical Secretary (EN/FR) – Patient Services

South-East Ottawa Community Health Centre; Ottawa; On-site; CAD 42,000 - 51,000; Full time

Job summary

A community health organization in Ottawa seeks a Medical Secretary to provide administrative support and patient reception. The ideal candidate is bilingual in English and French, with experience in office administration and strong communication skills. This role is essential for ensuring a positive experience for patients, particularly those from underserved populations. The salary range is $42,169.40 - $50,213.80 and includes excellent benefits.

Benefits

Generous leaves

Extended Health & Dental coverage

Professional development opportunities

Participation in the HOOPP pension plan

Qualifications

• Two years' experience in office administration or Health/Social Services is an asset.
• Ability to maintain confidentiality and privacy concerns.
• Experience with electronic scheduling and records management is preferable.

Responsibilities

• Welcome and assist patients in English and French.
• Schedule and coordinate appointments using an EMR system.
• Maintain accurate medical records while ensuring confidentiality.

Skills

Communication skills

Customer service

Office management

Team collaboration

Problem-solving

Bilingual (English and French)

Education

Post-secondary training in office management or medical secretarial

Tools

EMR systems (ideally PS Suites)

Word processing

Spreadsheets

Job description

A community health organization in Ottawa seeks a Medical Secretary to provide administrative support and patient reception. The ideal candidate is bilingual in English and French, with experience in office administration and strong communication skills. This role is essential for ensuring a positive experience for patients, particularly those from underserved populations. The salary range is $42,169.40 - $50,213.80 and includes excellent benefits.