Bilingual Dental Special Authorization Analyst - Remote Option

Medavie; New Brunswick; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A national health solutions partner in Canada is seeking a Special Authorization Analyst to handle requests for dental services. The ideal candidate must complete a recognized dental program and be bilingual in English and French. Responsibilities include processing authorization requests and providing excellent customer service. This position requires accurate data entry and experience in a dental or customer service environment. Join the team and make a difference in the lives of many.

Benefits

Competitive pay

Comprehensive benefits

Opportunities for personal and professional growth

Qualifications

• Completion of a recognized post-secondary Dental Assisting or Dental Hygiene program.
• Minimum of 2 years experience in a dental environment.
• Experience with claims processing and eligibility considered an asset.

Responsibilities

• Process requests for dental services requiring special authorization.
• Update requests according to decisions for real-time adjudication.
• Provide customer service to clients and providers.

Skills

Bilingual (English and French)

Excellent communication skills

Time management

Customer service experience

Data entry proficiency

Education

Post-secondary Dental Assisting or Dental Hygiene program

Tools

Microsoft Office Suite

Job description

A national health solutions partner in Canada is seeking a Special Authorization Analyst to handle requests for dental services. The ideal candidate must complete a recognized dental program and be bilingual in English and French. Responsibilities include processing authorization requests and providing excellent customer service. This position requires accurate data entry and experience in a dental or customer service environment. Join the team and make a difference in the lives of many.