*Bilingual Data Entry Clerk (Claims Processing) – 100% Remote (MTL, QC)

Recruit Action inc.; Montreal; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading recruitment agency is looking for a Bilingual Data Entry Clerk to support claims processing remotely. This full-time entry-level role offers a salary of $18-20 per hour and requires strong organizational skills, attention to detail, and proficiency in English and French. The position involves managing administrative tasks while ensuring accuracy in data entry. Ideal candidates will have customer service experience and be comfortable in a structured work environment.

Qualifications

• Must have 1+ year of customer service or data entry experience.
• Intermediate computer skills required.
• Bilingual support in English and French is necessary.

Responsibilities

• Review incoming STD claim applications against established criteria.
• Identify and follow up on outstanding information for claims processing.
• Deliver exceptional customer service to plan members and health providers.

Skills

Customer service

Data entry

Bilingual (English and French)

Attention to detail

Time management

Education

High school diploma

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Job description

Overview

Start date: November 4, 2025

Bilingual Data Entry Clerk (Claims Processing) – Remote

Work remotely in this full-time, entry-level role within the insurance industry. Support disability claims processing in a structured, detail-oriented environment with flexible hours and exposure to disability administration. Ideal for organized, tech-savvy professionals.

What is in it for you

• Hourly salary of $18-20.
• 12-month contract.
• Full-time position: 37.50 hours per week.
• Remote work: Monday to Friday.
• Start time: Between 7 to 9 am EST.
• Start date: November 4, 2025

Responsibilities

• Review incoming STD claim applications against established criteria.
• Identify and follow up on outstanding information required for claims processing.
• Apply contractual provisions to set up STD claims using web-based systems.
• Maintain collaborative relationships with internal partners to meet service deliverables.
• Prioritize and re-prioritize conflicting demands under tight turnaround times.
• Deliver exceptional customer service to plan members, sponsors, and health providers.
• Draft written communications including formal letters and professional emails.
• Manage repetitive administrative tasks with high attention to detail.
• Ensure accuracy and timeliness in data entry and claim processing.
• Handle inbound and outbound communications over phone and email with professionalism.

What you will need to succeed

• High school diploma required.
• Bachelor’s degree is a plus.
• 1+ year of customer service or data entry experience.
• Intermediate computer skills including Microsoft Word and Excel.
• Impeccable time management and organizational abilities.
• High attention to detail, particularly with numbers, spelling, and grammar.
• Strong written and verbal communication skills.
• Comfortable with repetitive tasks in a structured work environment.
• Ability to build and maintain strong service relationships with internal and external stakeholders.
• Flexible and able to manage high workload volumes with competing deadlines.
• Bilingual in English and French to support clients in both languages.
• Experience in disability insurance or related customer service is a plus.