Bilingual Customer Experience Specialist (EN/FR)

Scotiabank; Campbellton Regional Community; On-site; CAD 35,000 - 45,000; Part time

Job summary

A leading bank in Canada is looking for a Bilingual Customer Experience Associate in Campbellton, NB. This role involves building customer relationships, providing exceptional service, and promoting digital banking solutions. Candidates should possess strong customer service skills, be adaptable to a flexible schedule, and be comfortable in sales scenarios. The position offers growth opportunities, competitive compensation, and a supportive team environment.

Benefits

Professional development opportunities

Competitive compensation and benefits

Inclusive work environment

Qualifications

• Proven customer service skills through work or community involvement.
• Willingness to assist in a professional, friendly, and efficient manner.
• Availability to work a flexible schedule.
• Comfortable in simple sales situations.
• Strong technical skills and ability to promote digital banking options.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers' needs.
• Explain complicated concepts simply.
• Demonstrate success in a target-based performance environment.
• Contribute positively to a team-oriented work environment.

Skills

Customer service skills

Technical skills

Sales ability

Flexibility

Job description

A leading bank in Canada is looking for a Bilingual Customer Experience Associate in Campbellton, NB. This role involves building customer relationships, providing exceptional service, and promoting digital banking solutions. Candidates should possess strong customer service skills, be adaptable to a flexible schedule, and be comfortable in sales scenarios. The position offers growth opportunities, competitive compensation, and a supportive team environment.