Bilingual Credit Insurance Support Specialist (French/English)

RBC; Montreal; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading financial institution in Montreal is seeking a Bilingual Creditor Customer Service Representative to provide insurance advice to clients. The role requires interaction in both English and French, emphasizing customer satisfaction and retention. Candidates should possess excellent communication skills and detail-oriented problem-solving abilities. A supportive environment is provided, offering growth opportunities and comprehensive benefits.

Benefits

Competitive compensation

Flexible benefits

Stock options

Work/life balance options

Qualifications

• Bilingualism in English and French required.
• Solid aptitude for listening and finding solutions.
• Strong problem resolution skills.

Responsibilities

• Handle inbound calls and meet customer expectations.
• Secure new business and retain existing business.
• Ensure customers receive optimal service.

Skills

Bilingualism (English and French)

Customer Service

Problem Resolution

Attention to Detail

Communication

Job description

A leading financial institution in Montreal is seeking a Bilingual Creditor Customer Service Representative to provide insurance advice to clients. The role requires interaction in both English and French, emphasizing customer satisfaction and retention. Candidates should possess excellent communication skills and detail-oriented problem-solving abilities. A supportive environment is provided, offering growth opportunities and comprehensive benefits.