Bilingual Contract Analyst

Green Shield Canada (GSC); Montreal (administrative region); On-site; CAD 43,000 - 69,000; Full time

Job summary

A health benefits organization in Montreal is seeking a Bilingual Contract Analyst to produce French documentation and maintain contracts across all business lines. The ideal candidate is bilingual in English and French and has a strong background in communication and document management. Responsibilities include coordinating document production, liaising with teams to address document requirements, and developing training materials for new staff. A dynamic team environment emphasizes growth, inclusivity, and a positive impact on health care delivery.

Qualifications

• Bilingual in English and French mandatory.
• Expertise in production of group contracts and related documents.
• Excellent knowledge of Health and Dental products.

Responsibilities

• Coordinate production of French documents for all lines of business.
• Maintain a caseload of booklets and contracts across GreenShield.
• Consult with Contract Governance/Legal teams on custom plan design.

Skills

Bilingual in English and French

Excellent communication skills

Strong organizational skills

Strong customer focus

Attention to detail

Proficient in Word, Excel, PowerPoint

Education

Post-secondary degree or certificate in communication

Job description

WHO WE ARE

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.

We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

Base Salary: CAD $43,721.00 - 68,706.00

This position of Bilingual Contract Analyst will report to the Supervisor, Contract Services.

• Coordinate and perform the production of French documents for all lines of business
• Maintain a caseload of booklets and contracts across all lines of business across GreenShield
• Consult with the Contract Governance/Legal teams or Supervisor, Contract Services to facilitate development of non-standard plan design elements, as needed;
• Research information to develop wordings for non standard or custom plan design elements;
• Liaise with Growth & Client Service team members to address document requirements, service delivery and follow ups for unsigned and on hold documents;
• Daily maintenance of departmental Activity Reports, to support departmental reporting, and in accordance with established protocols;
• Develop Unique Travel templates;
• Develop and maintain Document Templates;
• Participate in departmental or corporate initiatives to improve productivity and efficiency;
• Perform peer review for documents prepared by the Contract Analysts, within defined parameters;
• Develop and/or maintain required training materials, and conduct training as required, for new Contract Analysts and Office Service Administrators;
• Perform other duties as required.

WHO WE'RE LOOKING FOR

• Bilingual in English and French mandatory
• A post-secondary degree or certificate with an emphasis on communication;
• Expertise in production and/or maintenance of group contracts, booklets and related documents;
• Excellent knowledge of Health and Dental products;
• Excellent communication skills (verbal and written, French and English);
• Able to work both independently and in a team environment;
• Strong organizational skills;
• Strong customer focus;
• Strong attention to detail;
• Proficient in Word, Excel, PowerPoint, etc;

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through [e-mail]. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.