Bilingual Call Center Specialist (English & French)

Centurion Asset Management; Remote; CAD 40,000 - 55,000; Full time

Job summary

A leading property management firm in Canada is looking for a dedicated candidate to handle resident inquiries and manage appointments. The ideal candidate will have at least 2 to 3 years of customer service experience, exceptional organizational skills, and be bilingual in English and French. This role offers the opportunity for career advancement in a supportive environment that values diversity and community engagement. Weekend availability is a must.

Benefits

Career advancement opportunities

Supportive work environment

Diverse range of clients

Qualifications

• Must have full availability to work Saturday and Sunday.
• Minimum 2 to 3 years of customer service experience in a retail environment.
• Exceptional communication and interpersonal skills.
• Excellent organizational skills with an aptitude for multi-tasking.
• Fluently bilingual, written and spoken, in English and French.

Responsibilities

• Handle all prospective and current Resident inquiries via phone and email.
• Organize and schedule visitor showings and appointments in Microsoft Outlook.
• Track and manage Leads and Wait Listed prospects.
• Update apartment postings on internet listing services and social media.
• Complete weekly variance reporting and other assigned reports.

Skills

Customer service experience

Communication skills

Interpersonal skills

Organizational skills

Bilingual (English and French)

Tools

Microsoft Outlook

Job description

A leading property management firm in Canada is looking for a dedicated candidate to handle resident inquiries and manage appointments. The ideal candidate will have at least 2 to 3 years of customer service experience, exceptional organizational skills, and be bilingual in English and French. This role offers the opportunity for career advancement in a supportive environment that values diversity and community engagement. Weekend availability is a must.