Bilingual Branch Operations Associate – Mandarin/Cantonese

RBC; Vancouver; On-site; CAD 40,000 - 45,000; Full time

Job summary

A leading investment and wealth management firm in Vancouver seeks a Bilingual Branch Operations Assistant/Associate to provide superior client service and operational support. The ideal candidate has experience in the securities industry and excels in communication, particularly in English and Mandarin/Cantonese. This role offers a competitive salary between $40,000 and $45,000 and opportunities for professional growth.

Benefits

Comprehensive Total Rewards Program

World-class training program

Supportive development leaders

Qualifications

• 2 to 3 years of securities industry experience.
• Exceptional verbal and written communication skills in English and Mandarin/Cantonese.
• High quality time management and organization skills.

Responsibilities

• Help manage incoming communications from clients and Advisors.
• Provide attentive and accurate service to clients.
• Process incoming and outgoing funds.

Skills

Customer Service

Data Entry

Time Management

Interpersonal Relationships

Problem Solving

Education

Canadian Securities Course (CSC)

Conduct and Practices Handbook Course (CPH)

Tools

Microsoft Office Suite

Job description

A leading investment and wealth management firm in Vancouver seeks a Bilingual Branch Operations Assistant/Associate to provide superior client service and operational support. The ideal candidate has experience in the securities industry and excels in communication, particularly in English and Mandarin/Cantonese. This role offers a competitive salary between $40,000 and $45,000 and opportunities for professional growth.