Benefits Enrollment Specialist - WFH

Spade Recruiting; Remote; CAD 75,000 - 87,000; Full time

Job summary

A leading recruitment agency is expanding its remote operations and seeks individuals for a customer support role. Responsibilities include making and receiving calls, conducting meetings, and assisting with documentation. The position offers flexible scheduling, average first-year earnings around $55,000, and comprehensive benefits within a supportive team environment. Strong communication and organizational skills are essential, with a high school diploma required.

Benefits

Weekly advances and performance-based bonuses

Comprehensive health benefits

Structured career advancement opportunities

Flexible scheduling options

Supportive team culture

Qualifications

• Exceptional communication skills for member interactions.
• Ability to manage time efficiently and organize tasks.
• Customer service experience is an asset but not mandatory.

Responsibilities

• Make and receive calls with members to provide information.
• Conduct virtual meetings and presentations effectively.
• Assist with digital applications and documentation.

Skills

Clear verbal and written communication skills

Strong time management

Organizational abilities

Education

High school diploma

Post-secondary education

Job description

Position Overview

We are expanding our remote operations and are seeking reliable, people-oriented individuals to join our customer-facing team. This role focuses on assisting members who have requested information, providing clear guidance, and delivering a high standard of virtual service. Strong communication skills and a professional attitude are key to success in this position.

About the Organization

This opportunity is with a well-established organization that has supported working professionals and union-affiliated members across North America for decades. Millions of members depend on these programs to supplement or replace traditional workplace benefits that may be reduced or discontinued after career changes or retirement.

The organization is built on transparency, ethical service, and long-term stability. It maintains a strong financial foundation and places a heavy emphasis on training, advancement, and leadership development, offering team members the opportunity to grow into long-term careers.

Core Responsibilities

• Make and receive phone calls with members who have requested information

• Schedule and conduct virtual meetings and presentations

• Explain program options clearly through online platforms

• Assist with digital applications and required documentation

• Perform basic data entry and maintain accurate records

• Follow quality control procedures and internal guidelines

• Participate in leadership and professional development training

What We Provide

• Weekly advances and performance-based bonuses

• Average first-year earnings of approximately $55,000

• Structured career advancement and leadership opportunities

• Flexible scheduling options

• Fully remote, work-from-home environment

• Residual income potential

• Comprehensive health benefits

• One-on-one onboarding, training, and ongoing mentorship

• Eligibility for annual incentive travel programs

• Supportive, growth-focused team culture

Candidate Requirements

• Clear verbal and written communication skills

• Strong time management and organizational abilities

• High school diploma required (post-secondary education is an asset)

• Previous customer service or retail experience is helpful but not required