Bellperson - Spring / Summer 2026

Watermark Beach Resort; Osoyoos; On-site; Full time

Job summary

A premier resort destination in Osoyoos is seeking a Bellperson to make guests' first and last impressions memorable. Responsibilities include greeting guests, assisting with luggage, providing information and directions, and maintaining the lobby appearance. Ideal candidates should possess excellent interpersonal and communication skills, a polished appearance, and the ability to lift heavy items. Knowledge of resort services and local attractions is a plus. Join a dedicated team in creating a welcoming experience for all guests.

Qualifications

• Ability to lift heavy items and stand for long periods.
• Polished appearance, positive attitude, and reliability.
• Familiarity with resort services and local area attractions.

Responsibilities

• Open doors, welcome guests, and assist with luggage.
• Transport, tag, and store luggage carefully.
• Escort guests to rooms and explain features.
• Answer questions about hotel services and local sights.
• Keep entrance and lobby areas clean.
• Monitor driveway and parking for compliance.
• Coordinate with front desk and relay messages.

Skills

Excellent interpersonal skills

Strong communication skills

Problem-solving skills

Job description

The Job

Our Bell team members are the resort's first and last impression made to our guests. A Bellperson is responsible for warmly greeting guests, handling luggage, assisting with check-in/out, providing directions and information on resort services & local attractions, maintaining lobby appearance, and ensuring a smooth, welcoming guest experience. Bell team members need to be an expert on the local area and generate excitement to our guests on what makes Osoyoos the destination of choice!

Responsibilities

• Guest Greeting & Assistance: Open doors, welcome guests, and offer help with luggage and belongings.
• Luggage Handling: Transport, tag, store, and retrieve luggage carefully.
• Room Escort & Orientation: Escort guests to rooms, explain features (A/C, TV, phone), and ensure everything works.
• Information & Directions: Answer questions about the hotel, services, and local sights; make recommendations.
• Lobby Maintenance: Keep the entrance, lobby, and baggage areas clean and presentable.
• Transportation: monitor driveway and parking area to ensure vehicles comply with parking and idling rules, loading and unloading, assist with bus & shuttle parking, and help with guest transfers.
• Communication: Coordinate with front desk and other departments, relay messages, and report issues.

Qualifications

• Customer Service: Excellent interpersonal, communication, and problem-solving skills.
• Physical Ability: Ability to lift heavy items and stand for long periods.
• Professionalism: Polished appearance, positive attitude, and reliability.
• Knowledge: Familiarity with resort services and local area attractions and destinations.

Source: Hospitality Online