Banking Customer Experience Specialist

TD; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Canada is seeking a customer service representative for their Vancouver branch. This role involves processing transactions, understanding customer needs, and providing tailored banking solutions. Candidates should have strong communication and organizational skills, alongside a high school diploma and relevant experience. The position offers a competitive salary ranging from $22.50 to $28.33 per hour, fostering both professional growth and a positive work environment.

Benefits

Growth opportunities

Skill development programs

Comprehensive benefits package

Qualifications

• 1+ years of relevant experience preferred.
• Ability to handle changing priorities accurately.
• Calm, courteous communication with customers.

Responsibilities

• Process transactions like deposits and withdrawals.
• Understand customer needs; recommend banking solutions.
• Deliver quality customer experiences.

Skills

Strong administration skills

Organizational skills

Customer experience skills

Time management

Initiative

Communication skills

Education

High School diploma

Undergraduate degree or equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

A leading financial institution in Canada is seeking a customer service representative for their Vancouver branch. This role involves processing transactions, understanding customer needs, and providing tailored banking solutions. Candidates should have strong communication and organizational skills, alongside a high school diploma and relevant experience. The position offers a competitive salary ranging from $22.50 to $28.33 per hour, fostering both professional growth and a positive work environment.