[B] Ward Clerk, Casual, Union- AgeCare Miller Crossing

AgeCare; Edmonton; On-site; Full time

Job summary

A leading long-term care provider in Edmonton is seeking a Ward Clerk to support the Director of Care with clerical and administrative functions. Responsibilities include managing resident records, responding to calls, and maintaining schedules. Ideal candidates possess strong organizational, communication, and customer service skills, and a Health Care Aide certificate is preferred. Join us in serving our residents with dignity and respect.

Qualifications

• Health Care Aide certificate preferred.
• Ability to deal with tight timelines.
• Pleasant telephone manner with strong customer service skills.

Responsibilities

• Respond to incoming telephone lines and relay messages.
• Greet visitors and direct them appropriately.
• Assist with resident records and files management.

Skills

Customer service skills

Organizational skills

Communication skills

Basic clerical skills

Education

Health Care Aide certificate

Tools

Microsoft Office Suite

Job description

About Us

At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We firmly believe that we are working in our residents' homes, and we dedicate ourselves to providing a comfortable and person-centered environment. Working in long-term care is more than just a job; it is a calling for many of us.

The Opportunity

The Ward Clerk reporting to the Director of Care is responsible for a variety of clerical/administrative functions supporting the Director of Care and the home.

What Is In It For You

• To respond to incoming telephone lines and take and relay messages as required.
• To greet visitors and directs them as appropriate.
• To assist with resident information on lab requisitions.
• To maintain or assist in maintenance of resident records /files.
• To perform filing assignments for the DOC.
• To assist with labeling of resident's belongings.
• To prepare and post the nursing schedule under the direction of DOC.
• To update and maintain the schedule daily, including calling staff.
• To input changes to the staff schedules daily and present To DOC for approval.
• To carry out various clerical duties and prepare reports or manuals as required.

What You Will Need

• Health Care Aide certificate preferred.
• Basic clerical / administrative skills.
• Pleasant telephone manner with strong customer service skills.
• Excellent organizational and communication skills.
• Ability to deal with tight timelines.
• Experience with Microsoft office suite of applications.
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!