Automotive Store Manager

Midas SCARBOROUGH-NEW MARKET-MARKHAM; Newmarket; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading automotive service provider in Newmarket seeks a Store Manager to oversee operations and ensure customer satisfaction. Responsibilities include hiring and training staff, delivering exceptional service, and managing store performance. The ideal candidate has 2+ years of management experience in the automotive sector, a college degree preferred, and strong leadership skills. This position offers a dynamic work environment with a focus on team building and operational excellence.

Benefits

Bonus based on performance

Dental insurance

Free uniforms

Health insurance

Paid time off

Employee discounts

Qualifications

• Minimum of 2 years of store or service management experience.
• Ability to work a flexible retail schedule including weekends and evenings.
• Valid driver's license.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees.
• Deliver exceptional customer service while listening and consulting customers.
• Oversee complete vehicle inspections and build computerized repair orders.
• Lead, manage, and train team according to company values.
• Maintain inventory counts and ensure cleanliness of the facility.

Skills

General automotive knowledge

Excellent customer service disposition

Good communication skills

Strong POS computer and Internet skills

Leadership ability

Team-building skills

Education

University/College degree or some coursework

Job description

Benefits

• Bonus based on performance
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Employee discounts

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a University/College degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Responsible for any inventory losses
• Overall cleanliness and organization of the facility, including environmental compliance
• Employee’s payroll; record-keeping of hours and scheduling
• Updating and submitting daily sales reports to Corporate

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability
• Team-building skills
• Ability to work a flexible retail schedule including weekend evenings
• Valid driver’s license