Automotive Service Advisor - Growth, Bonuses & Benefits

Martin Automotive Group; Canada; On-site; CAD 45,000 - 60,000; Full time

Job summary

An automotive service company in Canada is seeking a Service Advisor to provide exceptional customer care and maintain vehicle service quality. Ideal candidates will have a high school diploma and at least one year working experience as a Service Advisor. The role includes customer interaction and overseeing service estimates. Competitive benefits such as medical, dental, and commission are offered.

Benefits

Medical, Dental, Vision, Life Insurance

401k

Paid Holidays

Weekly Paychecks

Hourly + commission + bonus

Qualifications

• Must have high school diploma or GED.
• Proven record of achieving exceptional customer satisfaction.
• At least 1 year as a Service Advisor or similar role.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend needed maintenance based on vehicle details.
• Prepare a complete and accurate estimate for labor and parts.
• Monitor vehicle progress throughout the day.

Skills

Customer Satisfaction

Bilingual communication

Integrity

Energy and enthusiasm

Education

High school diploma or GED

Job description

An automotive service company in Canada is seeking a Service Advisor to provide exceptional customer care and maintain vehicle service quality. Ideal candidates will have a high school diploma and at least one year working experience as a Service Advisor. The role includes customer interaction and overseeing service estimates. Competitive benefits such as medical, dental, and commission are offered.