Automotive Receptionist, Part Time, Richmond, BC

Recruiting Room Ltd; Richmond; On-site; CAD 30,000 - 60,000; Part time

Job summary

A local automotive company in Richmond, BC, is seeking a part-time Automotive Receptionist to enhance customer experience. Responsibilities include greeting customers, managing calls, and performing administrative tasks. The position requires excellent customer service and organizational skills. Compensation ranges from $17.85 to $18.85 per hour based on qualifications and experience. Join a supportive team with benefits including company events and a wellness program.

Benefits

Company events

Employee assistance program

Store discount

Wellness program

Qualifications

• Proven experience in customer service and reception roles.
• Ability to handle phone inquiries professionally.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet customers promptly and professionally upon arrival.
• Answer and direct incoming calls to the correct department/person.
• Perform administrative tasks: filing, data entry, and organizing paperwork.
• Maintain a clean, organized reception and customer-waiting area.

Skills

Customer service

Communication skills

Administrative tasks

Organizational skills

Job description

Automotive Receptionist, Part Time, Richmond, BC

Roles & Responsibilities

• Greet customers promptly and professionally upon arrival.

• Answer and direct incoming calls to the correct department/person.

• Provide accurate dealership information to customers.

• Perform administrative tasks: filing, data entry, and organizing paperwork.

• Maintain a clean, organized reception and customer-waiting area.

• Support other departments as needed (events, marketing, basic research).

Measurables

• Customer Satisfaction Score (CSI): Quality of customer interactions.

• First Call Resolution Rate: % of calls resolved without follow-up.

• Average Wait Time: Time customers wait before being assisted.

• Call Abandonment Rate: % of callers who hang up before reaching receptionist.

• Administrative Task Completion Rate: Accuracy and timeliness of assigned tasks.

Compensation

• $17.85 – $18.85 per hour (depending on qualifications and experience).

Benefits

• Company events

• Employee assistance program

• Store discount

• Wellness program

Schedule

• Day shift

• Monday to Friday

• Morning shift

• Weekends as needed

Supplemental Pay

• Overtime pay