Associate Representative - Inside Sales

Anixter International; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading distribution company in Calgary is seeking an Associate Representative for Inside Sales. This role involves engaging with existing customers primarily via phone and email to boost sales and enhance customer satisfaction. Responsibilities include processing orders, suggesting related products, and reporting industry trends. Candidates should have a high school diploma; a bachelor's degree is preferred, alongside solid communication and problem-solving skills. This position offers competitive compensation and a focus on teamwork.

Benefits

Paid time off

Medical coverage

Dental coverage

Vision coverage

Retirement savings plans

Qualifications

• High School Degree or Equivalent required; Bachelor’s degree preferred.
• Preferred knowledge and experience in sales and sales administration.
• Ability to communicate clearly, both verbally and in written form.

Responsibilities

• Obtain orders through email and telephone calls.
• Increase orders by suggesting related items.
• Prepare and follow up on verbal or written quotations.

Skills

Sales knowledge

Communication skills

Teamwork

Multi-tasking

Problem-solving

Education

High School Degree or Equivalent

Bachelor’s degree

Tools

Microsoft Office

Job description

• Locations 11195 42 St SE, Calgary, AB, T2C 0J9, CA (On-site)
• Job Schedule Full time

Job Description

As an Associate Representative - Inside Sales, you will interact with existing customers, primarily by phone and email, to increase sales of the Company's products and/or services by obtaining and up‑selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will collaborate with outside sales to ensure goals are being met.

Responsibilities:

• Obtain orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock‑outs and expected delivery dates.
• Increase orders by suggesting related items, explaining features, and checking customer’s buying history.
• With guidance, owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Review open customer order reports and act on open items, including those items that may be at risk in meeting customer’s promised delivery date.
• Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Report industry trends, competitive pricing and customer feedback to management.
• Identify potential projects for bid and compile list of material requirements including supplies, lighting, switchgear, and other distribution apparatuses.
• Communicate with suppliers to discuss material specifications, clarify and confirm bill of materials, negotiate pricing and identify alternatives for special or custom orders.
• Supervise negotiations with both suppliers and customers.
• Coordinate receipt of required information for preparation of final quotation submittal.
• Communicate with customers to resolve problems with projects during the bidding process.

Qualifications:

• High School Degree or Equivalent required; Bachelor’s degree preferred.
• Preferred knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, but still a productive professional contributor (0‑2 years).
• Familiar with Microsoft Office, and ability to perform basic computer skills.
• Ability to perform multiple tasks simultaneously.
• Ability to work in a team environment.
• Ability to communicate clearly, both verbally and in written form.
• Ability to prospect and market concepts to existing and potentially new accounts.
• Ability to act and solve routine or standard problems.
• Ability to identify and define problems and possible solutions independently; chooses among existing solutions.
• Ability to work independently with supervision.
• Ability to travel up to 25%.

Compensation

• Compensation Details: $23.33 - $29.16 Per Hour

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

About the Team

At Wesco, we build, connect, power and protect the world. As a leading provider of business‑to‑business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company. Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.