Assistant Store Manager

GARDENWORKS Canada; Saanich; On-site; CAD 60,000 - 65,000; Full time

Job summary

A leading garden centre company in Canada is seeking a motivated retail leader to support daily operations and enhance guest experiences. This full-time role offers a salary of $60K to $65K per year, along with opportunities for professional growth, employee benefits, and a vibrant work environment. Qualified candidates should demonstrate strong leadership skills and a passion for customer service. Interested applicants can submit their resume and cover letter through the company's careers page.

Benefits

Group benefits program (dental, vision)

Employee discount

Professional growth opportunities

Creative plant-filled workplace

Qualifications

• Flexibility to work a variety of shifts including weekends and holidays.
• Ability to lift up to 50 lbs and work in various weather conditions.
• Experience in a retail environment preferred.

Responsibilities

• Support day-to-day store operations and supervise team members.
• Deliver warm, knowledgeable service to guests and resolve concerns.
• Assist with inventory management and maintain plant health.

Skills

Leadership

Customer service

Team management

Problem solving

Tools

Microsoft Office

POS system

Job description

GARDENWORKS is British Columbia’s largest independently owned garden centre company with 10 locations across Vancouver’s lower mainland, Vancouver Island, and South Okanagan.

Join GARDENWORKS and play a key role in inspiring people to cultivate joy and beauty in their homes, gardens, and communities.

About The Role

We are seeking a motivated and hands‑on leader to support daily operations, inspire our store team, and help create outstanding guest experiences. This role is ideal for a people‑focused retail leader who is passionate about what we do, enjoys working collaboratively, and shares our commitment to our company vision while supporting financial and operational goals.

Key Responsibilities

Operations & Leadership

• Support the Store Manager with day‑to‑day store operations
• Supervise, train, coach, and motivate team members
• Foster a positive, inclusive, and respectful workplace by listening, encouraging open communication, and seeking solutions together
• Assist with scheduling and staff coverage

Guest Experience

• Deliver warm, knowledgeable, and welcoming service to every guest
• Resolve guest concerns with care and professionalism
• Assist guests with product selection, plant care advice, and general inquiries
• Lead by example on the sales floor

Merchandising & Inventory

• Support merchandising standards
• Assist with inventory management, receiving shipments, and stock organization
• Help maintain plant health, quality, and presentation throughout the store

Sales & Performance

• Support sales goals and promotional initiatives
• Monitor store performance and identify opportunities for improvement
• Ensure company’s policies and procedures are followed
• Utilize Microsoft Office & POS system for sales reporting and analysis

Other Requirements

• Flexibility to work a variety of shifts including weekends, and holidays
• Ability to walk and stand for extended periods
• Ability to lift up to 50 lbs and work comfortably in various weather conditions

Job Type & Compensation

• Full‑time, Salaried Position, $60K – 65K per year

Why You’ll Love Working Here

At GARDENWORKS, We Believe Our People Are At The Heart Of Everything We Do. We’re Committed To Creating a Supportive, Engaging, And Inspiring Workplace Where You Can Grow And Thrive. Our Full‑time Team Members Enjoy

• Option to join our group benefits share program (, dental, vision)
• A generous employee discount to bring home a little beauty of your own
• Opportunities for professional growth and development
• A vibrant, plant‑filled workplace that inspires creativity and well‑being

Interested?

Submit your resume and cover letter today through our website at www.gardenworks.ca/careers