assistant manager, restaurant

Pho Boi Restaurant Mayfair Ltd; Victoria; On-site; CAD 45,000 - 60,000; Full time

Job summary

A local restaurant in Victoria is seeking an experienced manager to oversee daily operations. Responsibilities include leading staff, maintaining high customer service standards, managing inventory, and ensuring compliance with health regulations. The ideal candidate has a high school diploma and 1-2 years of experience in a similar role. This position offers a permanent work term with a full-time schedule of 40 hours per week.

Qualifications

• 1 year to less than 2 years of experience required.
• Excellent oral and written communication skills necessary.
• Ability to work in a fast-paced and physically demanding environment.

Responsibilities

• Lead and evaluate daily operations.
• Ensure health and safety regulations are followed.
• Provide customer service and address complaints.

Skills

Customer service

Team player

Dependability

Flexibility

Attention to detail

Education

Secondary (high) school graduation certificate

Tools

MS Excel

MS Word

Accounting software

Point of sale system

Job description

Overview

• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work setting

• Urban area

Responsibilities

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Computer and technology knowledge

• Accounting software
• Electronic cash register
• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Point of sale system
• Spreadsheet

Transportation / travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Screening questions

• Are you currently legally able to work in Canada?