Assistant Manager - Huron Street & Highbury Avenue

Scotiabank Global Site; London; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading Canadian bank is seeking an Assistant Manager in London, Ontario. This role involves leading Retail Sales and Customer Service teams, driving a customer-focused culture, and coaching staff to enhance client relationships. The ideal candidate will have experience in people management and personal banking. This position offers a comprehensive compensation plan and an inclusive work culture.

Benefits

Comprehensive compensation plan

Inclusive culture

Impact on branch staff and customers

Qualifications

• Experience as a people manager and the ability to engage your team.
• Experience in personal banking.
• Demonstrated sales management experience.

Responsibilities

• Lead and oversee the Retail Sales and Customer Service teams.
• Build and strengthen customer relationships.
• Coach your team to success.

Skills

People management

Customer relationship management

Sales management

Financial advising

Education

CIFP Diploma in Financial Planning

Job description

Overview

Requisition ID : 229542

Join a purpose driven winning team committed to results in an inclusive and high-performing culture.

About the role

As the Assistant Manager you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business strategies, initiatives, and specific individual goals are executed/delivered in support of the teams' business strategies and objectives.

Responsibilities

• Be passionate about leading and driving a customer focused culture throughout your team to deepen client relationships
• Assist with building and strengthening existing and new customer relationships by providing financial advice / customer service
• Coach your team to success both on an individual basis as well as for the Branch / Bank
• Be results driven
• Be highly engaged when dealing with your staff customers and partners

Qualifications

• Experience as a people manager and the ability to engage your team
• Experience in personal banking
• Demonstrated sales management experience and the ability to market Scotiabank
• The ability to build strong relationships focused on providing a great client experience and growing relationships with existing Bank customers
• A license to sell mutual funds
• Successfully completed the CIFP Diploma in Financial Planning (or Bank recognized equivalent)
• Satisfied the educational requirements to act as Alternate Branch Compliance Officer

Benefits

• You are in a key leadership role that is recognized by the Bank with a comprehensive compensation plan.
• Ability to make a lasting impact on both the branch staff and the customers.
• An inclusive culture where we value and recognize our employees contributions.

Location(s) : Canada : Ontario : London (ON)

Scotiabank is a leading bank in the Americas. Guided by our purpose : for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.

At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.

Required Experience :

Manager

Key Skills

Restaurant Experience, Fashion Retail, Hospitality Experience, Assistant Manager Experience, Basic Math, Management Experience, Math, Business Management, Leadership Experience, Supervising Experience, Restaurant Management, Retail Management

Employment Type : Full Time

Experience : years

Vacancy : 1