Assistant Manager

Foot Locker; Delta; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading athletic retailer in the Metro Vancouver area seeks a dedicated Store Leader to assist in managing the team and providing exceptional customer service. The ideal candidate will have experience in a sales environment, demonstrate strong leadership skills, and be motivated by working with athletic products. The role requires flexibility and a commitment to delivering an engaging customer experience. Competitive pay and benefits including discounts and health coverage are offered.

Benefits

Rate of Pay: $22.90 / hour

30-50% Employee Discount

Paid Time Off

Life, Medical and Dental Coverage

Defined Contribution Plan

Stock Purchase Plan

Development and Advancement Opportunities

Qualifications

• At least 1 year of experience in a customer-facing sales setting.
• Confident in engaging customers for elevated experiences.
• Motivated by customer interactions and athletic products.
• Resourceful in rapidly changing retail environments.
• Ability to complete tasks with minimal supervision.
• Strong problem analysis and decision-making skills.
• Ethical with high integrity and trust.
• Flexible availability for nights, weekends, and holidays.

Responsibilities

• Coach and motivate the team to drive sales and deliver exceptional customer service.
• Ensure high customer satisfaction by being knowledgeable about products.
• Deliver on sales, customer experience, and operational expectations.
• Act as a partner between customers and store leadership.
• Learn and share product knowledge to meet customer needs.
• Maintain awareness of product trends.

Skills

Leadership ability

Customer engagement

Sales motivation

Adaptability

Task initiation

Cognitive and mathematical skills

Job description

Overview

Are you a game changer? Can you assist in leading your store team to provide extreme customer service including selling, employee management, customer relations, stock, visual merchandising, asset protection, and training? Additionally, in the absence of your store manager, you would assume all managerial duties.

Come for the opportunity....Stay for the career

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer's needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability - including nights, weekends, and holidays

Benefits

• Rate of Pay: $22.90 / hour
• 30-50% Employee Discount
• Paid Time Off
• Life, Medical and Dental Coverage
• Defined Contribution Plan
• Stock Purchase Plan
• Development and Advancement Opportunities