Assistant Branch Manager: Lead Operations & Team Growth

American Iron and Metal; Sherbrooke; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading metal recycling company is seeking an Assistant Branch Manager in Sherbrooke. In this permanent full-time role, you will oversee daily operations and manage a team to ensure excellent customer service. Responsibilities include supervising field operations, conducting performance evaluations, and supporting recruitment efforts. The ideal candidate has management experience, a college degree, and is bilingual in French and English. Competitive salary with annual bonus and comprehensive benefits are offered.

Benefits

Competitive salary + annual bonus

Comprehensive group insurance plan

Paid vacation from date of hire

Telemedicine access

Employee discount on parts

Company events throughout the year

Qualifications

• Minimum of three years of experience in customer service.
• At least one year of experience in a management role.
• Bilingualism in French and English is an asset.

Responsibilities

• Manage daily operations and ensure exceptional customer service.
• Supervise and participate in operations on the field.
• Conduct quarterly performance evaluations of hourly employees.
• Assist Branch Manager in recruitment and onboarding.

Skills

Empowering employees

Strong communication skills

Problem-solving abilities

Team collaboration

Time management

Education

College or university degree

Job description

A leading metal recycling company is seeking an Assistant Branch Manager in Sherbrooke. In this permanent full-time role, you will oversee daily operations and manage a team to ensure excellent customer service. Responsibilities include supervising field operations, conducting performance evaluations, and supporting recruitment efforts. The ideal candidate has management experience, a college degree, and is bilingual in French and English. Competitive salary with annual bonus and comprehensive benefits are offered.