Appliance Sales Specialist

J.D. Irving, Limited; Clarenville; On-site; CAD 35,000 - 55,000; Full time

Job summary

A leading company seeks an Appliance Sales Specialist focused on providing exceptional customer service in the home appliance sector. This role involves engaging customers, offering expert advice, and driving sales to foster lasting relationships. Candidates should possess proven sales abilities and be ready to work flexible hours.

Qualifications

• Exceptional customer service skills with proven ability to close sales.
• Sales experience in a fast-paced retail environment.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Assist customers with product knowledge and closing sales.
• Maintain stock condition and showroom standards.
• Drive sales through customer engagement and follow-up.

Skills

Customer service

Sales

Job description

The Appliance Sales Specialist is focused on assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Sales Specialist - Appliances provides the highest level of customer service to customers with expert advice and detailed information required to close the sale. For this position, you will receive a base salary plus commission following a probationary period.

Qualifications

• Exceptional customer service skills with proven ability to close sales.
• Sales experience in a fast-paced customer service and sales environment in retail.
• Ability to work a flexible schedule including evenings and weekends.
• Adherence to company policies and procedures.
• You must pass a standard background check.

Responsibilities

• Maintain stock condition, showroom standards, and ensure a clean and safe shopping & work environment.
• Assist with merchandising and store product setup.
• Drive sales through customer engagement, suggestive selling, and sharing product knowledge.
• Provide face-to-face assistance to customers with specialized and sound advice on all home appliance products, supporting products, warranty plans, pickup and delivery options, and payment and financing options, with the focus on closing sales.
• Work with a wide range of customers to sell various appliance products.
• Prepare estimates, close sales, and follow up on deliveries.
• Maintain and develop customer relationships, addressing and resolving needs and complaints.