Animal Care Manager

City of Ontario; Canada; On-site; CAD 130,000 - 159,000; Full time

Job summary

A municipal animal services organization is looking for an experienced Animal Care Manager to lead daily operations at the animal shelter. The role involves managing staff, overseeing animal care and adoption services, and ensuring compliance with health regulations. Ideal candidates will possess strong leadership skills, a high school diploma, and three years of relevant experience. The position offers a competitive salary range of $95,000 - $115,000 and comprehensive benefits.

Benefits

Medical, dental, and vision insurance

Retirement plan with employer contributions

Three weeks of annual leave

Cell phone allowance

Life insurance and AD&D coverage

Flexible Spending Accounts

Employee Assistance Program

Qualifications

• Three years of professional experience in animal control or public services.
• Valid Class C Driver’s License and acceptable driving record.
• Ability to work various shifts, including weekends and holidays.

Responsibilities

• Manage daily operations of the animal shelter.
• Supervise customer service operations including adoptions.
• Coordinate with staff and external agencies.
• Conduct euthanasia according to relevant laws.

Skills

Leadership

Animal care expertise

Communication

Administrative skills

Training and mentoring

Education

High school diploma or equivalent

Job description

Position

Animal Care Manager

Annual Salary Range

$95,000 - $115,000

Overview

Are you passionate about serving the community and supporting a team that is committed to making a positive impact? The Animal Resource Center of the Inland Empire is seeking a skilled, compassionate, and experienced individual to join the organization. If you are interested in the honorable profession of public service, join in this unique opportunity as an Animal Care Manager.

Responsibilities

Under general direction, plans, organizes, oversees, coordinates, and manages the daily operations and services of the animal shelter, including animal care, behavior and enrichment programs, adoptions, rescue coordination, and client services. Coordinates assigned functions with shelter staff, other agency personnel, external agencies, and the public, and provides highly responsible and complex administrative support to the Assistant Director of Animal Services.

• Plan, organize, and manage the daily operations and services of the animal shelter; including medical services, customer service, and administrative practices across multiple shifts.
• Oversee the provision of proper vaccinations and microchipping to animals prior to adoption and to impounded animals to prevent the spread of disease.
• Supervise and coordinate customer service operations, including adoptions and licensing, the collection of delinquent fees and penalties, and the adjudication of public complaints.
• Supervise and monitor the work of operational personnel assigned to the animal shelter by explaining codes and requirements, investigating complaints, and evaluating staff performance.
• Supervise the care of animals brought to the animal shelter; supervise the administration of and administer humane euthanasia according to established procedures and federal and state laws.
• Confer with Assistant Director of Animal Services regarding agency services, customer call levels, division problems, and operating procedures.
• Support division supervisory staff with scheduling and shift coverage, based on available personnel, employee absences, public health hazards, and other emergencies.
• Identify training needs for personnel and supervise the conduct of training sessions for all personnel on such subjects as animal care, ordinance intent, loading, and animal capture.
• Review inspection results within subordinates' assigned areas to ensure adherence to codes and regulations governing feeding, sanitation, safety, security, and the quarantining of animals.
• Perform daily inspections of Animal Services facilities to ensure health and welfare of animals; authorize treatment of sick, injured and terminal animals.
• Prepare and submit budget requests; ensure operations are maintained within established budget by reviewing and approving requests for overtime, equipment replacement, supplies, building upgrades, and equipment repairs.
• Participate in a range of community education and outreach programs in order to provide assistance, as needed.
• Perform other related duties as assigned.

Selection Procedures

• The Eligibility List will consist of both internal and external applicants who meet the qualifications and successfully complete any required selection processes.
• The hiring department has the discretion to consider internal applicants on the Eligibility List prior to considering external candidates.
• The Animal Resource Center of the Inland Empire serves the right, if necessary, to accept only the first one hundred (100) applications from applicants that meet the qualification guidelines below.
• Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of ARC will be invited to participate further in the selection process.

Qualification Guidelines

Required

Any combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. A typical combination includes:

Education

High school diploma or recognized equivalent.

Experience

Three (3) years of professional experience in a public organization related to animal control, sheltering, public services, animal services, social services, healthcare, or a related field.

Licenses

• Individuals must be physically capable of operating a motor vehicle safely and possess a valid Class C California Driver’s License or be able to demonstrate the ability to travel on scheduled or unscheduled visits to various locations which may or may not be reachable by public transportation. This requirement applies at time of appointment and throughout employment in this classification.
• Acceptable driving record at the time of appointment and throughout employment.

Desirable

• Possession of a recognized Euthanasia by Injection (EBI) certification issued by an approved provider.
• Possession of a Fear Free Sheltering certificate.

Special Requirements

Ability to work various schedules including day, evening, night, weekend, and holiday shifts as needed.

How to Apply

Apply online by clicking on the “Apply” link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com you will be prompted to create a new user account, otherwise log in with your user name and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position.

It is suggested that your application include the following:

• List any relevant experience and education that demonstrates that you qualify for the position.
• List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).
• Separately list each position held, including different positions with the same employer.

A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.

Benefits Snapshot

• Medical, dental, and vision insurance that fits you and your family’s needs.
• Retirement plan savings with employer contributions of 13% of base salary to a 401(a).
• Three weeks of annual leave, 40 hours of management leave each year, and ten paid holidays per year.
• Cell phone allowance of $100 per month.
• Life insurance coverage of $106,000.
• AD&D coverage of $109,000.
• Flexible Spending Accounts and Employee Assistance Program that includes mental health awareness, legal assistance, financial coaching, child & eldercare assistance, pet insurance, counseling sessions, gym membership discounts, rideshare program, and more.