Analyst, Inbound Transport (Claims)

Loblaw Companies Limited; Cambridge; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian retail company is seeking an individual to work in freight operations, resolving insurance claims by analyzing revenue documentation and collaborating with internal teams. Candidates should possess experience in freight operations or claims handling, strong analytical skills, and exceptional attention to detail. This full-time role provides an opportunity to join a company committed to diversity and making a positive impact in the community, along with comprehensive training and competitive benefits.

Benefits

Comprehensive training

Flexible working conditions

Competitive benefits

Qualifications

• Proven experience in freight operations or insurance claims handling.
• Ability to interpret complex data accurately.
• Exceptional attention to detail and accuracy in all tasks.

Responsibilities

• Investigate and resolve claims by analyzing relevant documentation.
• Collaborate with internal teams and insurance providers to optimize claims.
• Monitor trends in claims data to reduce future losses.

Skills

Freight operations experience

Analytical skills

Problem-solving skills

Attention to detail

Communication skills

Proficiency in Microsoft Excel

Tools

Logistics software

Microsoft Office Suite

Job description

At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and colleagues. We succeed through collaboration and commitment and set a high bar for ourselves and those around us. We’re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well®. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.

What You'll Do

• Investigate and resolve claims by analyzing relevant documentation, contracts, and policies to assess liability and negotiate fair settlements.
• Collaborate effectively with internal teams, carriers, shippers, and insurance providers to ensure compliance with industry regulations and optimize the claims process.
• Utilize logistics software and claim documentation tools to streamline workflows and enhance process efficiency.
• Monitor and analyze trends in claims data to identify root causes, improve shipping processes, and reduce future losses.
• Support risk management initiatives by identifying patterns in claims issues to enhance operational procedures and drive cost savings.
• Ensure timely and fair claims processing to improve customer satisfaction and strengthen vendor relationships.

What You'll Need

• Proven experience in freight operations or insurance claims handling.
• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Exceptional attention to detail and accuracy in all tasks.
• Excellent written and verbal communication skills, with the ability to interact effectively with diverse stakeholders.
• Proficiency in logistics software and Microsoft Office Suite (especially Excel).

Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

Employment Type

Full time

Type of Role

Regular

Diversity, Equity & Inclusion

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Background Check Requirements

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.