Airport Customer Service Specialist

Jazz Aviation LP; Kelowna; On-site; CAD 30,000 - 60,000; Part time

Job summary

A regional airline company is seeking a part-time Customer Service Agent in Kelowna. The role involves greeting passengers, managing check-in, and providing exceptional customer service at the airport. Ideal candidates should possess strong communication skills, relevant customer service experience, and the ability to handle various tasks in a fast-paced environment. This permanent position requires a high school diploma and offers the chance to contribute to a diverse workplace.

Benefits

Special rates on airfare

Transfer options to other locations

Management career path opportunities

Qualifications

• Minimum one year of customer service experience.
• Previous airline experience or courses in travel and tourism are assets.
• Ability to type and navigate the internet.

Responsibilities

• Greet passengers and assist with check-in.
• Make reservations and manage ticketing.
• Handle baggage check and payments.

Skills

Customer service experience

General computer experience

Judgment and problem-solving ability

Interpersonal communication skills

Ability to work varying shifts

Education

High school diploma or equivalent

Post-secondary courses in travel and tourism

Job description

A regional airline company is seeking a part-time Customer Service Agent in Kelowna. The role involves greeting passengers, managing check-in, and providing exceptional customer service at the airport. Ideal candidates should possess strong communication skills, relevant customer service experience, and the ability to handle various tasks in a fast-paced environment. This permanent position requires a high school diploma and offers the chance to contribute to a diverse workplace.