Administrative Support I

Alberta Health Services; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization in Edmonton is seeking an Administrative Support I to ensure smooth mailroom and scanning operations. This role involves managing incoming and outgoing mail, coordinating deliveries, and performing quality checks on mailroom equipment. Candidates must possess excellent organizational skills, attention to detail, and a completion of Grade 12. The position is full-time with varying shifts. Salary ranges from $19.89 to $24.19 per hour.

Qualifications

• Completion of Grade 12 or equivalent.
• Knowledge and operation of Microsoft Outlook, Word and Excel.

Responsibilities

• Scan and validate requisitions using Quantum.
• Sort, distribute, and manage incoming/outgoing mail and reports.
• Coordinate deliveries and respond to courier drop-offs.
• Organize patient reports and ECGs for efficient courier pickup.
• Perform daily quality checks on scanned batches and mailroom equipment.
• Support and train new team members.
• Ensure confidentiality and security of sensitive information.

Skills

Organizational skills

Attention to detail

Time management

Excellent communication

Teamwork

Education

Completion of Grade 12 or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Overview

Your Opportunity: Are you organized, detail-oriented, and ready to thrive in a fast-paced environment? This is more than a support role, it’s a chance to be part of a team that directly contributes to patient care and operational excellence. As part of a fast-paced Pre- and Post-analytics team, the staff rotates through various shifts to support the APL operations around the clock. In the role as Administrative Support I (ASI), your primary responsibility will be to ensure smooth mailroom and scanning operations, including, but not limited to: Scan and validate requisitions using Quantum, sort, distribute, and manage incoming/outgoing mail and reports. Coordinate deliveries and respond to courier drop-offs. Organize patient reports and ECGs for efficient courier pickup. Perform daily quality checks on scanned batches and mailroom equipment. Support and train new team members. Ensuring the confidentiality and security of sensitive information. Success in this role requires: Excellent communication and teamwork, attention to detail and time management.

Responsibilities

• Scan and validate requisitions using Quantum
• Sort, distribute, and manage incoming/outgoing mail and reports
• Coordinate deliveries and respond to courier drop-offs
• Organize patient reports and ECGs for efficient courier pickup
• Perform daily quality checks on scanned batches and mailroom equipment
• Support and train new team members
• Ensure the confidentiality and security of sensitive information

Qualifications

• Required Qualifications: Completion of Grade 12 or equivalent. Knowledge and operation of Microsoft Outlook, Word and Excel.
• Additional Required Qualifications: As required.
• Preferred Qualifications: As required.

Details

• Classification: Administrative Support I
• Union: HSAA OFFICE CLERICAL
• Unit and Program: Pre and Post Analytics Base Lab Edm
• Primary Location: Base Laboratory
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 06-OCT-2025
• Employee Class: Regular Full Time
• Date Available: 20-OCT-2025
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days, Evenings, Nights, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $19.89
• Maximum Salary: $24.19
• Vehicle Requirement: Not Applicable