Administrative Operations Coordinator (Temporary)

Maison Birks; Calgary; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive earnings with commissions

Paid time off

Employee Assistance Program

Birks University trainings

Employee discounts

Job summary

Maison Birks is seeking a Temporary Administrative Operations Coordinator at Chinook Mall to support sales and manage back-office operations. The role involves maintaining organizational integrity, processing service requests, and fostering strong client relationships. Ideal candidates have experience in retail, administration, and a client-focused mindset.

Qualifications

• Goal-oriented and focused on client care.
• Strong team values.
• Proficiency in English is required.

Responsibilities

• Support internal processes including receipt of goods and inventory control.
• Maintain organizational integrity of the back office.
• Provide personalized client advice based on their needs.

Skills

Interpersonal skills

Communication skills

Organizational skills

Sales-driven

Education

At least two years of retail sales experience

At least two years of administrative experience

Job description

Administrative Operations Coordinator (Temporary)

Be among the first 25 applicants

Direct message the job poster from Maison Birks

The (temporary) Administrative Operations Coordinator at our store in Chinook Mall plays a crucial role behind the scenes, responsible for all administrative details supporting sales and client service. This highly organized and detail-oriented position forms the backbone of back-office operations. It supports the management team in various functions, including transactions, repairs, shipping and receiving merchandise, and partnering with sales professionals to ensure a memorable client experience.

Responsibilities include:

• Supporting tasks related to internal processes: receipt of goods, inter-store transfers, inventory control, telephone and internet orders.
• Maintaining organizational integrity of the back office, including sales materials and supplies.
• Processing Atelier Birks service requests, following up on ongoing services, and responding to customer requests.
• Supporting sales professionals and management with their requests.
• Achieving or exceeding sales targets.
• Creating a customer-first environment.
• Building strong relationships with clients.
• Providing personalized advice based on client needs.

Ideal candidate has:

• At least two years of retail sales experience; luxury retail or jewelry experience preferred.
• At least two years of administrative experience.
• Goal-oriented, sales-driven, with a focus on caring for clients and exceeding expectations.
• Strong team values.
• Excellent interpersonal and communication skills.
• Good organizational and learning skills.
• Proficiency in English.

Our promise of delight:

We offer competitive earnings, including commissions, paid time off, Employee Assistance Program, Birks University trainings, and employee discounts.

Join Birks to grow professionally in a caring environment that fosters authentic customer service and long-lasting client relationships.

Let your true self shine with Birks!

Are you the gem we are looking for?

Details:

• Seniority level: Associate
• Employment type: Temporary
• Job function: Administrative, Customer Service, Sales
• Industries: Retail Apparel & Fashion, Office Administration, Retail Luxury Goods & Jewelry