administrative assistant - office

Government of Canada; Pickering; On-site; CAD 40,000 - 60,000; Full time

Job summary

A public sector organization is seeking a candidate in Pickering, Ontario. Responsibilities include implementing office procedures, providing customer service, and managing communication tasks. The role requires a secondary school graduation certificate and 1-2 years of experience. Candidates must have excellent organizational skills and the ability to multitask. This position does not offer remote work options and requires passing a criminal record check.

Benefits

Other benefits

Qualifications

• 1 to 2 years of experience required.
• Ability to work independently is essential.
• Must pass a criminal record check.

Responsibilities

• Establish and implement policies and procedures.
• Answer telephone and relay calls and messages.
• Provide customer service and ongoing support.
• Compile data, statistics and other information.

Skills

Excellent oral communication

Attention to detail

Ability to multitask

Time management

Organized

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Asset languages

• Hindi
• Urdu
• Bengali

Work setting

• Insurance

Responsibilities

• Establish and implement policies and procedures
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Maintain and manage digital database
• Consult with clients after sale to provide ongoing support
• Plan, organize, direct, control and evaluate daily operations

Additional information

• Security and safety: Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks
• Large caseload
• Large workload
• Work with minimal supervision

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Team player
• Accurate
• Client focus
• Reliability
• Time management
• Adaptability
• Accountability
• Dependability
• Due diligence
• Quick learner

Benefits

• Other benefits