Administrative Assistant

Mindlance; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading recruiting firm in Toronto is seeking an Administrative Assistant to review client requests and maintain documentation in a financial setting. The ideal candidate will possess strong organizational and communication skills, with experience in the financial industry being an asset. This role demands attention to detail and the ability to work efficiently under tight deadlines.

Qualifications

• Relevant work experience in administrative roles.
• Experience in the financial industry is preferred.
• Knowledge of Pensions / Benefit Payment System and Operations.

Responsibilities

• Review client requests and communicate with representatives.
• Maintain documentation for audit purposes.
• Meet productivity and accuracy targets.
• Organize work to meet deadlines.
• Distribute client reports and ensure daily productivity stats are accurate.

Skills

Organizational skills

Written communication

Time management

Attention to detail

Job description

Job Title : Administrative Assistant

Location : Toronto, ON (Onsite)

Duration : + months

Daily Responsibilities :

• Review client requests for completeness. Communicate with Client Representative for any discrepancies, clarification, or incomplete requests.
• Maintain transaction documentation and workflow records for audit purposes.
• Enter transaction details into client systems including G+, BP Flex, Trust & EPM.
• Meet productivity, accuracy, and timeliness targets.
• Organize and prioritize work to meet deadlines and ensure information is updated in the system prior to the monthly payroll cycle.
• Perform thorough checks on work completed to avoid errors.
• Distribute monthly client reports confirming payment details.
• Communicate and coordinate with relevant areas regarding funding requirements for transactions.
• Adhere to established policies and procedures, including escalation of issues.
• Ensure daily productivity statistics are accurate and up-to-date.
• Assist in issue investigation and resolution.

Required Skills :

• Relevant work experience (specify years).
• Experience in the financial industry.
• Concern for order and quality.
• Knowledge of Pensions / Benefit Payment System and Operations.
• Superior keyboarding skills.

Skills & Capabilities :

• Strong organizational and time management skills.
• Excellent written and oral communication skills.
• Issue resolution skills.
• Client-focused attitude.
• Attention to detail.
• Ability to interpret written client instructions and perform data entry accurately.
• Ability to collaborate effectively.

Mindlance is an equal opportunity employer committed to inclusive, equitable, and barrier-free recruitment and work environments in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We welcome applicants requesting accommodations at any stage of the hiring process.