Administrative Assistant

ComForCare Home Health Care - Surrey; City of Langley; On-site; CAD 40,000 - 55,000; Full time

Job summary

A home care service provider is looking for an Administrative Assistant in Metro Vancouver. This role involves managing client interactions, scheduling caregiver assignments, and supporting marketing efforts. The ideal candidate will have a high school diploma and previous administrative experience, especially in healthcare. The position offers flexible work hours and the chance to make a meaningful impact on clients' lives. If you're organized, compassionate, and detail-oriented, this could be the perfect fit for you.

Benefits

Flexible schedule

Opportunity for advancement

Training & development

Qualifications

• Previous experience in an administrative role, preferably in a healthcare or home care environment.
• Ability to work in a fast-paced environment and handle sensitive information confidentially.
• Familiarity with social media platforms.

Responsibilities

• Serve as the first point of contact for clients and caregivers.
• Schedule caregiver assignments and client appointments.
• Maintain and organize client records and caregiver files.
• Assist with office operations and ordering supplies.
• Help coordinate community outreach and marketing efforts.
• Conduct cold calls to local healthcare facilities.

Skills

Excellent communication and interpersonal skills

Strong organizational and multitasking abilities

Proficiency in Microsoft Office

Compassionate and client-focused approach

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree in a related field

Job description

Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development

Join Our Caring Team at ComForCare Home Care!

Are you a compassionate, organized, and detail-oriented professional looking for a role where you can make a meaningful impact? ComForCare Home Care is seeking an Administrative Assistant to support our team and help deliver quality care to our clients. This role combines administrative tasks with opportunities to contribute to marketing and business development efforts, ensuring that our clients receive the best possible care.

Key Responsibilities:

• Serve as the first point of contact for clients, caregivers, and other stakeholders by managing incoming calls, emails, and in-person inquiries.
• Schedule caregiver assignments and client appointments, ensuring proper coordination and documentation.
• Maintain and organize client records, caregiver files, and company documents to ensure compliance with regulations.
• Assist with office operations, including ordering supplies, managing calendars, and supporting management with various tasks.
• Help coordinate community outreach and marketing efforts to raise awareness about our home care services.
• Assist in preparing marketing materials, including flyers, newsletters, and social media posts, that promote our services to potential clients and partners.
• Monitor and report on local marketing activities and event performance.
• Conduct cold calls and outreach to local healthcare facilities, nursing homes, assisted living centers, and other community partners to explore potential collaboration opportunities.
• Build and maintain relationships with facilities to create partnerships where ComForCare can provide care staff or collaborate on caregiving services.
• Assist with client intake and onboarding, providing information on services and answering inquiries from potential facility partners.

Qualifications:

• High school diploma or equivalent (Associate’s or Bachelor’s degree in a related field is a plus).
• Previous experience in an administrative role, preferably in a healthcare or home care environment.
• Excellent communication and interpersonal skills, with a compassionate and client-focused approach.
• Strong organizational and multitasking abilities with attention to detail.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with social media platforms.
• Ability to work in a fast-paced environment and handle sensitive information confidentially.

Why Join ComForCare?

• Be part of a team dedicated to improving the lives of seniors and those in need of care.
• Opportunities for growth and development in a supportive work environment.
• Make a difference in your community by helping families access the care they need.

At ComForCare, we believe that the quality of our care starts with the quality of our team. If you are a dedicated, detail-oriented professional who shares our commitment to providing exceptional care, we’d love to hear from you!

To Apply:

Please submit your resume and a cover letter detailing why you’re a great fit for this role.

Flexible work from home options available.