Administration Support

Canada Cartage; Whitby; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading logistics provider in Whitby is seeking an Administrative Support associate. This entry-level position involves supporting logistics operations, data entry, and communication with team members. Ideal candidates are organized, with proficiency in Microsoft Office and strong communication skills. The role offers career growth opportunities in a supportive environment with great team culture.

Benefits

Discounted hotels

Car rentals

Entertainment options

Gym memberships

Phone plans

Electronics discounts

Qualifications

• 1-2 years of experience in administrative, office support, or logistics (preferred but not required).
• Basic proficiency with Microsoft Office (Outlook, Excel, Word).
• High attention to detail and accuracy.

Responsibilities

• Accurately enter and update data related to payroll and billing.
• Serve as a point of contact for truck drivers and confirm schedules.
• Assist with processing and organizing incoming and outgoing paperwork.

Skills

Customer service

Excellent problem-solving skills

Strong communication skills and phone/email etiquette

Organized and able to work well under pressure

Fast and accurate typing skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Overview

Why you’ll love Canada Cartage

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada. We provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges. We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with leading Canadian brands. Canada Cartage is rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

Position

Position Summary

As an Administrative Support associate, you will play a key role in supporting day-to-day logistics operations. This entry-level position is ideal for someone who is organized, efficient, and comfortable working in a fast-moving environment. You’ll be responsible for data entry, document handling, email correspondence, and direct communication with truck drivers and other team members.

Location

Whitby, On

Schedule

Mon-Fri, 40 hours

What You Will Do

• Accurately enter and update data related to payroll, billing and other operational information
• Serve as a point of contact for truck drivers by confirming schedules, collecting required documentation and relaying instructions
• Assist with processing and organizing incoming and outgoing paperwork
• Manage and respond to email correspondence promptly and professionally, ensuring clear and effective communication
• Provide general office support as needed, including tasks such as email correspondence, faxing, photocopying, and other administrative duties

What You’ll Bring

• 1-2 years of experience in administrative, office support, or logistics (preferred but not required)
• High school diploma or equivalent
• Basic proficiency with Microsoft Office (Outlook, Excel, Word)
• High attention to detail and accuracy
• Comfortable with repetitive tasks like scanning and data entry
• Clear and professional communication (written and verbal)

Along With The Following Skills & Competencies

• Customer service
• Excellent problem-solving skills
• Order entry, order taking and data entry
• Strong communication skills and phone/email etiquette
• Fast and accurate typing skills and PC skills such as Excel, Word, Outlook
• Organized and able to work well under pressure
• Ability to thrive and multi task in a fast paced environment

Why people love working for Canada Cartage

• Cohesive team and a positive, hard-working atmosphere.
• Meaningful opportunities for career growth.
• Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
• Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
• Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
• We give back to the communities in which we operate by volunteering and donating to local charities.
• We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.

Awards & Recognition

• Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers for six straight years in a row.
• Trucking HR has announced that Canada Cartage has again been selected for the 8th year in a row, as one of Canada’s Top Fleet Employers. In addition, we have been recognized as an Employer of Distinction for the 4th year in a row.
• We’ve been acknowledged by Forbes 2023, as one of Canada’s Best Employers for Diversity

Accessibility

Canada Cartage is committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA). If you require accommodation under the ACA at any point in your application or employment duration, please let us know.

We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted. Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

Equity

Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women.