Admin Assistant - Care Home

NHS; Peterborough; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading healthcare organization in Peterborough is seeking an Admin Assistant to support a vibrant care environment. The role includes answering phones, managing files, and engaging with residents and visitors. Ideal candidates should be multi-taskers with strong computer skills and a friendly demeanor. In return, a competitive salary and a comprehensive benefits package are offered, including free training, employee rewards, and retail discounts. This is an excellent opportunity for those passionate about providing quality care.

Benefits

Free training and development

Wellbeing and support tools

Retail discounts and savings

Employee of the Month rewards

Long Service Awards

Qualifications

• Ability to multitask effectively in a busy environment.
• Proficient in using computers for various tasks.
• Confident in handling phone communications with clients.

Responsibilities

• Answer phone calls and handle incoming inquiries.
• Support managers in administrative tasks.
• Engage with residents and showcase the care home to visitors.

Skills

Multi-tasking

Good computer skills

Confident telephone manner

People skills

Job description

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for residents. This varied role involves answering the phone, handling files, supporting managers, meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around the care home.

Main duties of the job

In this Admin Assistant role, you'll be responsible for answering the phone, handling files, and supporting the managers. You'll also meet and greet visitors, engage with residents, and show prospective clients and their families around the care home to showcase what makes the organization unique. Across all your responsibilities, you'll go above and beyond to help create a vibrant, happy environment for the residents.

About us

Barchester Healthcare is a leading provider of quality care and support services in the UK. They operate a network of care homes and retirement villages, dedicated to delivering exceptional care and creating a positive experience for their residents. The organization is committed to investing in its staff, providing opportunities for training and development to help them excel in their roles.

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

• To be well-suited for the Admin Assistant role, you'll need the ability to multitask, good computer skills, and a confident telephone manner. It's also important that you're a people person who can take a genuine interest in the residents and their families.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.