Addiction and Mental Health Worker, Nicole's Choice

CMHA Thames Valley Addiction and Mental Health Services; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local mental health organization in London is seeking an Addiction and Mental Health Worker to support women experiencing homelessness and mental health issues. This full-time, permanent role involves assisting clients in achieving their personal goals and providing crisis intervention. Candidates must have a social science degree, relevant field experience, and a valid Driver’s License. A Police Vulnerable Sector Check is required. This organization values diversity and encourages applications from various backgrounds.

Benefits

Starting pay of $27.14 per hour

Pension enrollment

Extended healthcare benefits after 90 days

Qualifications

• Only female applicants will be considered due to bona fide occupational requirement.
• Experience in addiction and mental health field is required.
• Primary proof of credentials is required during hiring.

Responsibilities

• Work with clients to help them achieve their goals.
• Facilitate and implement resident meetings.
• Advocate for clients in accessing community resources.

Skills

Experience working in the addiction and mental health field

Crisis intervention and prevention

Knowledge of Psychosocial Rehabilitation

Ability to attend work regularly

Bilingual (English and French)

Education

University/college degree or diploma in social science

Tools

Current Driver’s License

Job description

Overview

Addiction and Mental Health Worker, Nicole's Choice – Direct Service - (OPSEU). Full-time, Permanent (Benefitted). London, Ontario (London Zone). Application Deadline: September 30, 2025.

Every person in our community has the right to safe, affordable, quality housing and to live with dignity and as much independence and choice as possible.

Our Nicole's Choice program embodies this ideal by providing stable, independent housing, with regular supports, for a vibrant community of women experiencing or at risk of homelessness while struggling with mental health or addictions concerns. As a member of this team, you’ll work with residents to build life skills and grow their personal strengths while promoting a welcoming, non-judgemental and harm-reduction focused environment, ultimately leading to greater wellness and independence.

Consider revitalizing your career and making a difference in your community by joining our team!

Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. PVSC processing times in the City of London are currently about 3 weeks. Offers of employment cannot be made without receipt of a PVSC.

What we’re offering

• Starting pay – Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ($30.01 per hour for Level 1 – Direct Service, Regulated).
• Wage progression – Successful candidates registered with designated professional colleges will receive the wage differential for regulation. External applicants start at Level 1 with progression up to Level 8 ($34.41 per hour non-regulated, $37.26 per hour regulated). Internal applicants: grid level placement per the Collective Agreement.
• Schedule – 70 hours biweekly; Monday–Friday 9am–5pm with rotating weekends.
• Pension – Immediately enrolled in the Healthcare of Ontario Pension Plan (HOOPP).
• Benefits – After a 90-day waiting period, enrollment in extended healthcare benefits.

Responsibilities

• Work with clients and help motivate/support them to work towards achievement of their goals.
• Champion each client’s capacity for independent community living.
• Assist clients to maintain suitable housing.
• Facilitate and implement resident meetings.
• Provide health teaching about addiction, mental illness and symptom management.
• Crisis intervention and prevention.
• Assist and coach clients in learning and managing activities of daily living such as personal hygiene, daily chores, budgeting, socialization, etc.
• Advocate for and support clients in accessing community resources.
• Documentation related to clients.
• Ensure effective communication with Director, Managers, staff team, and external treatment teams concerning each participant’s progress.
• Identify, promote resolution, and management of all emergency situations concerning participants, staff, and property.
• Make decisions both independently and collaboratively.

What you’ll need to apply

Police Vulnerable Sector Check Requirements – Successful candidates must have a PVSC completed in the last six months. PVSCs in the City of London take about 3 weeks to process; offers of employment cannot be made without receipt of a PVSC.

Qualifications

• Only female applicants will be considered due to bona fide occupational requirement of this position and the Karen’s Place program.
• University/college degree or diploma in social science, or a related field. Primary proof of credentials required during hiring (original degree/diploma or official transcript).
• Experience working in the addiction and mental health field.
• Current Driver’s Licence and access to a personal vehicle with $2 million liability insurance to transport clients.
• Ability to attend work regularly.

Preferred qualifications

• Knowledge of Psychosocial Rehabilitation.
• Experience working in residence settings.
• Health and safety knowledge; knowledge of safe food handling procedures.
• Crisis intervention and prevention.
• Applied Suicide Interventions Skills and Training (ASIST).
• First Aid & CPR.
• Bilingual (English and French) preferred; preference given to candidates proficient in both official languages of Canada.

Internal applicants – Internal staff should apply using their @cmhatv.ca or @slwar.ca email address.

Get your application in by – September 30, 2025. Our recruitment process focuses on experience, qualifications, and alignment with our vision. Only those being considered will be contacted. We welcome applications from all community members, and accommodations are available on request during recruitment.

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact [e-mail]

-------------------------------------------------------------------------------------------------------------------------
Legal Notifications:

• For legal purposes our full business name is: Canadian Mental Health Association Thames Valley Addiction and Mental Health Services
• Artificial Intelligence is not currently employed in our recruitment processes