Account Manager

Bloom; Remote; CAD 80,000 - 100,000; Full time

Job summary

A fast-growing tech company is looking for a motivated Account Manager to join their team in Toronto, Canada. The successful candidate will have strong B2B sales experience, be comfortable working in a fast-paced environment, and have a proven track record using CRM systems. This role includes seeking and closing sales, maintaining client relationships, and achieving sales goals, with competitive wages and the option to work from home.

Benefits

Competitive wages

Work from home

Uncapped commissions

Opportunity for growth

Solid team environment

Qualifications

• Must have prior experience in B2B sales and CRM systems.
• Ability to thrive in a competitive environment.
• Excellent communication skills and customer service approach.

Responsibilities

• Identify and close sales on leads and opportunities.
• Source new sales opportunities via inbound and outbound communication.
• Manage client relationships to ensure satisfaction.

Skills

B2B sales experience

CRM experience

Excellent verbal and written communication

Problem-solving skills

Ability to meet sales goals

Job description

Account Manager

Job Overview: We are looking for a highly motivated sales professional to join our growing team. We are a fast growing tech company partnered with the biggest media and marketing company in North America, Annex Business Media. We are looking for a talented, energetic and self‑motivated Sales Representative that thrives in a quick sales cycle. This is not an entry level sales role. Must have B2B sales experience and have previously used a CRM system to manage workflow.

Job Responsibilities

• Seek, identify, follow up and close sales on leads and opportunities that have been provided
• Source new sales opportunities through inbound lead follow‑up and outbound cold calls
• Assist with closing business and maintaining recurring clients
• Book appointments/meetings for sales
• Understand customer needs and requirements
• Meet and exceed sales goals

Qualifications and Skills

• CRM experience is a big asset
• The desire to succeed in a competitive environment
• Excellent verbal and written communication skills with a customer service approach
• Adaptable problem‑solver and team player who enjoys working in a fast‑paced, dynamic environment
• Ability to work independently with minimum supervision
• Ability to multi‑task, prioritize and manage time effectively
• Ability to negotiate, prepare pricing and close deals
• Manage all clients, follow‑up and keep them satisfied so they re‑buy
• Competitive wages
• Work from home
• Uncapped commissions
• Opportunity for growth
• Solid team environment

Customer Service Agent

Job Title: Customer Service Agent

Department: Customer Service

Reports To: Customer Service Manager

Job Type: Part‑Time

Compensation: $21.00 per hour

Job Overview: We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive customer experience by addressing inquiries, resolving concerns, and offering helpful solutions. Your commitment to customer satisfaction will help foster lasting relationships and contribute to the success of our business.

Key Responsibilities

• Provide exceptional service to customers via phone, email, and chat, ensuring timely and professional responses
• Effectively handle and resolve customer issues or complaints, ensuring each customer leaves with a positive experience
• Learn and maintain in-depth knowledge of our products/services to support customers with their needs
• Assist with processing orders, tracking statuses, and managing returns or exchanges
• Maintain accurate logs of all customer interactions, issues, and resolutions
• Work with internal teams, including sales and technical support, to find solutions and improve overall customer experienceli>
• Collect feedback to identify opportunities for service improvements and escalated issues when necessary
• Build strong, lasting relationships with customers through proactive support and engagement

Qualifications

• High school diploma or equivalent required; college degree is a plus
• Previous customer service experience or similar roles is beneficial
• Strong verbal and written communication skills
• Excellent problem‑solving and analytical abilities
• Patience and professionalism in handling challenging situations
• Strong organizational skills and attention to detail
• Proficiency with customer service software, CRM tools, and Microsoft Office Suite
• Ability to manage multiple tasks in a fast‑paced setting

What We Offer

• Competitive pay and a comprehensive benefits package
• Opportunities for growth and career development
• Supportive and collaborative team environment
• Employee discounts on company products and services

How to Apply: Interested? We’d love to hear from you! Please submit your resume and cover letter. We look forward to learning more about your experience and how you can contribute to our customer service team.