Abercrombie & Fitch - Key Lead, Pacific Centre

Abercrombie and Fitch Co.; Vancouver; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading global apparel retailer in Metro Vancouver is seeking a Key Lead who will ensure customers receive exceptional in-store experiences. The Key Lead acts as a Floor Supervisor, coaching and guiding team members to optimize store operations. The ideal candidate has at least a year of retail experience, is customer-focused, and can effectively manage a flexible schedule. Notable perks include quarterly bonuses and opportunities for career advancement.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Qualifications

• Must have at least 1 year of retail experience.
• Experience in supervisory or managerial roles is preferred but not required.
• Demonstrated ability to multitask and maintain a positive attitude.

Responsibilities

• Guide and coach Brand Reps and Stock Associates.
• Ensure store operations run effectively.
• Drive store performance through customer experience.
• Responsible for opening and closing routines.
• Maintain visual displays and asset protection.

Skills

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Outgoing

Assertiveness

Adaptability/Flexibility

Stress Tolerance

Poise

Ambition

Multi-Tasking

Work Ethic

Applied Learning

Education

High School Diploma/ G.E.D. equivalent

Job description

Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

Job Description The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Open and Closing Routines
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements

Schedule Requirements

• Schedule will vary weekly but should expect to work at least 12-16 hours per week.
• Required availability on Saturdays and Sundays as well as certain holidays.
• In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications

• Education – High School Diploma/ G.E.D. equivalent preferred
• Retail Experience – At least 1 year of retail experience is preferred.
• Supervisor/ Managerial Experience – No supervisory/ management experience is required.
• Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Outgoing
• Assertiveness
• Adaptability/Flexibility & Stress Tolerance
• Poise & Ambition
• Multi-Tasking
• Applied Learning
• Work Ethic
• Omni Channel Services

What You’ll Get

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Abercrombie & Fitch Co. is an Equal Opportunity employer